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Occasional Advisor
tracerbullet
Posts: 7
Registered: ‎10-17-2010
0
Accepted Solution

Burnt hard drive controller (Western Digital WD5000KS-00MNB0)

[ Edited ]

My 500GB Western Digital WD5000KS-00MNB0 hard drive suddenly died. No warnings, no SMART impending failure alerts, nothing. It was working without a hitch the last time I used it. Then I powered on the computer a day later and it simply disappeared from the face of this earth.

It doesn't show in the BIOS and it doesn't appear in Windows. It doesn't work on another rig and it doesn't even work with an external casing. When I put my ear to the device when powered on with the external casing, there's no activity going on. The platters don't turn neither are there any sort of ticks or other noises.

This led me to believe that there's some issue with the power circuitry as the platters aren't getting any power. So I took a STAR screwdriver and proceeded to remove the hard drive controller. Here's what I found: ImageShack Album - 8 images [URL=http://img830.imageshack.us/i/dsc02281r.jpg/][IMG]http://img830.imageshack.us/img830/8996/dsc02281r.jpg[/IMG][/URL][URL=http://img830.imageshack.us/i/dsc02282f.jpg/][IMG]http://img830.imageshack.us/img830/8316/dsc02282f.jpg[/IMG][/URL][URL=http://img140.imageshack.us/i/dsc02280ms.jpg/][IMG]http://img140.imageshack.us/img140/8172/dsc02280ms.jpg[/IMG][/URL]

If you look at the pictures, it appears that some logic controller on the circuit board is dead, probably burnt from bad power from a faulty PSU(?) or from overheating. If I can replace the controller board, I should hopefully have my poor baby back in the groove

I am willing to go to any lengths as this 500GB hard drive had all my preciously collected music (~80GB of my best music as I only keep what I listen to and discard the rest), lots of HD and non-HD movies, lots of downloads and lots and lots of photos. Someone please shoot me in the head because I don't have a backup of any of this data Pros, here's a question: What are the chances that my data is intact on the platters and retrieveable?
 
I found a couple of places online that sell the PCB of my WD5000KS-00MNB0. Here are a couple of links: PCB for WD5000KS-00MNB0 00MNBO 2060-701383-001 REV A For Sale and PCB for WD5000KS-00MNB0 500gb 7200rpm SATA Hard Drive - eBay (item 170552024447 end time Nov-11-10 1...

Should I go ahead and order one and replace it myself? Are there any other factors that need to be looked in? Also, all of the WD5000KS-00MNB0 controller boards I've found online have different DCM IDs. Take the ebay one for instance - it mentions DCM: HBACAJAAB while my drive's DCM is HCHCAJAH. Is it required that the DCM IDs need to be exactly the same? If anyone here has tried this with success do respond here.

 

Thanks in advance.

Honored Contributor
fzabkar
Posts: 1,574
Registered: ‎02-06-2010

Re: Burnt hard drive controller (Western Digital WD5000KS-00MNB0)

When you replace the PCB, you need to transfer the 8-pin serial EEPROM chip at location U12 from patient to donor. This IC stores unique, drive specific calibration data. If you are not experienced in soldering, then ask your local TV/AV repair shop.

For a replacement PCB, including firmware transfer, try the following vendor:
http://www.hdd-parts.com/firmware-transfer.html

These URLs should help you identify the components:

http://forum.hddguru.com/easy-faultdiagnostic-troubleshooting-must-try-t12319.html
http://hddscan.com/doc/HDD_from_inside.html
http://www.users.on.net/~fzabkar/HDD/HDD_ICs.txt
http://www.users.on.net/~fzabkar/HDD/TVS_diodes.txt

Occasional Advisor
tracerbullet
Posts: 7
Registered: ‎10-17-2010
0

Re: Burnt hard drive controller (Western Digital WD5000KS-00MNB0)

Hi fzabkar,

 

Thanks a ton for the reply. But tell me this: does the DCM code matter as well? For very few of the online sites that sell these PCBs mention that DCM code. Those that do mention the code don't match mine :smileysad:

 

Honored Contributor
fzabkar
Posts: 1,574
Registered: ‎02-06-2010
0

Re: Burnt hard drive controller (Western Digital WD5000KS-00MNB0)

I'm not certain about DCM matching, but I believe DCM codes are more important when matching mechanical parts. You should ask the vendor, or you could ask the data recovery guys at HDD Guru.

This forum thread explains DCM (Drive Configuration Matrix):
http://forum.hddguru.com/western-digital-what-dcm-t6488.html?hilit=Drive%20Configuration%20Matrix#p5...

Advisor
stillonline
Posts: 12
Registered: ‎11-04-2010
0

Re: Computer won't power on till i removed the WD2500JS DRIVE

One day I tuned it off and later the computer would not turn on.  I opened it up and my geek son told me to replace the power source.  I did but it still wouldn't turn on.  Then I disconnted the drives and tried again.  The problem drive is secondary (It has ALL the Music I carefully ripped from my CDs).  when I pulled it out - the computer started right up.  If I connect it - not only won't it boot - but it shuts down everything and I have to pull the plug and let it sit a while before I try to power on again.  Please help me....I'm the mother of geeks but that'll only get you so much free help. 

 

could this be a burnt pin?

 

 

Honored Contributor
fzabkar
Posts: 1,574
Registered: ‎02-06-2010
0

Re: Computer won't power on till i removed the WD2500JS DRIVE

Mother of Geeks, it sounds like your drive may have a shorted TVS diode. If you can upload a detailed photo of the component side of your board, someone will be able to identify the faulty component for you. If there is no other damage, you can simply remove the diode with flush cutters. However, be absolutely certain your power supply is OK, as your drive will no longer have protection from overvoltages.
Advisor
stillonline
Posts: 12
Registered: ‎11-04-2010
0

Re: Computer won't power on till i removed the WD2500JS DRIVE

 

 

 

I have a brand new power supply and I'm running on  the primary hard drive.  The drive that won't work has all the music on it!  EEEKKK.   I't sitting silently on my desk.  Any chance I can recover my tunes? 

I'm not sure what pictures are needed - have webcam will take more.  Thanks  oh great and wondrous Internets!

 

Picture 251.jpgPicture 243.jpgPicture 226.jpgPicture 227.jpgPicture 229.jpgPicture 228.jpg

Honored Contributor
fzabkar
Posts: 1,574
Registered: ‎02-06-2010
0

Re: Computer won't power on till i removed the WD2500JS DRIVE

stillonline, you misunderstood me. You need to remove the circuit board that is part of the hard drive. Instead you have uploaded photos of your computer's motherboard. BTW, I need to see the side with the components, not the underside. Rest assured that the fix in most cases is an easy no-cost DIY.
Advisor
stillonline
Posts: 12
Registered: ‎11-04-2010
0

Re: Computer won't power on till i removed the WD2500JS DRIVE

D'oh!  I have no implement to remove it.  It is not phillips screwdriverable.  Nor does my collection of  allen wrenches.

Honored Contributor
fzabkar
Posts: 1,574
Registered: ‎02-06-2010
0

Re: Computer won't power on till i removed the WD2500JS DRIVE

It's probably a Torx bit, maybe size 6.

See the second from left on top row:
http://blog.makezine.com/screwheadsinstructable.jpg

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