- WD Community
- :
- Internal Drives
- :
- Desktop & Portable
- :
- Re: Computer won't power on till i removed the WD2...
- WD Community
- News & Assistance
- Announcements
- New to Community
- Forum Feedback
- Off-Topic
- Software & Apps
- WD Software
- WD Mobile Apps
- Software & Accessory Ideas
- WD TV Live Streaming
- Live Streaming Discussions
- Live Streaming Firmware
- Live Streaming Ideas
- Live Streaming Issues
- WD TV Live Hub
- Hub Discussions
- Hub Firmware
- Hub Themes
- WD TV Live Hub Ideas
- WD TV Live Hub Issue Reporting
- WD TV Play
- WD TV Play
- Live & Live Plus
- Live Discussions
- Live Firmware
- Elements Play
- Elements Play
- External Drives
- Mac Externals
- PC Externals
- Portable Drives
- External Drive Ideas
- Network Devices
- Networking Devices
- Live Duo
- Sentinel
- My Book Live
- Other Network Drives
- Network Product Ideas
- Internal Drives
- Desktop & Portable
- Internal Drive Ideas
- Anuncios
- Noticias
- Nuevo a La Comunidad
- Los Productos de WD
- Software y Accesorios
- Reproductores Multimedia
- Unidades de Red
- Unidades Externas
- Unidades Internas
- Ankuendigungen
- Neuigkeiten
- Neu in der Community
- WD Produkte
- WD Programme
- WD TV Media Player
- Netzwerk Laufwerke
- Externe Laufwerke
- Interne Laufwerke
- Annunci
- Annunci e Novita'
- Nuovo per La Comunita'
- Prodotti WD
- Programmi & Accessori
- Riproduttori Multimediali
- Dischi di Rete
- Dischi Esterni
- Dischi Interni
- WD TV Legacy
- Hub Network
- Live Networking
- WD TV HD
- WD TV Mini
- Software
- WD Photos
- Other Software & Accessories
- Hard Drives
- WD ShareSpace
- Other Externals
- Other Internal Drives
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic to the Top
- Bookmark
- Subscribe
- Printer Friendly Page
Burnt hard drive controller (Western Digital WD5000KS-0 0MNB0)
[ Edited ]
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Inappropriate Content
10-17-2010 04:46 AM - edited 10-17-2010 04:48 AM
My 500GB Western Digital WD5000KS-00MNB0 hard drive suddenly died. No warnings, no SMART impending failure alerts, nothing. It was working without a hitch the last time I used it. Then I powered on the computer a day later and it simply disappeared from the face of this earth.
It doesn't show in the BIOS and it doesn't appear in Windows. It doesn't work on another rig and it doesn't even work with an external casing. When I put my ear to the device when powered on with the external casing, there's no activity going on. The platters don't turn neither are there any sort of ticks or other noises.
This led me to believe that there's some issue with the power circuitry as the platters aren't getting any power. So I took a STAR screwdriver and proceeded to remove the hard drive controller. Here's what I found: ImageShack Album - 8 images [URL=http://img830.imageshack.us/i/dsc02281r.jpg/][IMG]http://img830.imageshack.us/img830/8996/dsc02281r.
If you look at the pictures, it appears that some logic controller on the circuit board is dead, probably burnt from bad power from a faulty PSU(?) or from overheating. If I can replace the controller board, I should hopefully have my poor baby back in the groove 
I am willing to go to any lengths as this 500GB hard drive had all my preciously collected music (~80GB of my best music as I only keep what I listen to and discard the rest), lots of HD and non-HD movies, lots of downloads and lots and lots of photos. Someone please shoot me in the head because I don't have a backup of any of this data
Pros, here's a question: What are the chances that my data is intact on the platters and retrieveable?
I found a couple of places online that sell the PCB of my WD5000KS-00MNB0. Here are a couple of links: PCB for WD5000KS-00MNB0 00MNBO 2060-701383-001 REV A For Sale and PCB for WD5000KS-00MNB0 500gb 7200rpm SATA Hard Drive - eBay (item 170552024447 end time Nov-11-10 1...
Should I go ahead and order one and replace it myself? Are there any other factors that need to be looked in? Also, all of the WD5000KS-00MNB0 controller boards I've found online have different DCM IDs. Take the ebay one for instance - it mentions DCM: HBACAJAAB while my drive's DCM is HCHCAJAH. Is it required that the DCM IDs need to be exactly the same? If anyone here has tried this with success do respond here.
Thanks in advance.
Solved! Go to Solution.
Re: Burnt hard drive controller (Western Digital WD5000KS-0 0MNB0)
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Inappropriate Content
10-17-2010 05:10 PM
For a replacement PCB, including firmware transfer, try the following vendor:
http://www.hdd-parts.com/firmware-transfer.html
These URLs should help you identify the components:
http://forum.hddguru.com/easy-faultdiagnostic-trou
http://hddscan.com/doc/HDD_from_inside.html
http://www.users.on.net/~fzabkar/HDD/HDD_ICs.txt
http://www.users.on.net/~fzabkar/HDD/TVS_diodes.tx
Re: Burnt hard drive controller (Western Digital WD5000KS-0 0MNB0)
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Inappropriate Content
10-19-2010 01:13 AM
Hi fzabkar,
Thanks a ton for the reply. But tell me this: does the DCM code matter as well? For very few of the online sites that sell these PCBs mention that DCM code. Those that do mention the code don't match mine ![]()
Re: Burnt hard drive controller (Western Digital WD5000KS-0 0MNB0)
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Inappropriate Content
10-19-2010 07:06 PM
This forum thread explains DCM (Drive Configuration Matrix):
http://forum.hddguru.com/western-digital-what-dcm-
Re: Computer won't power on till i removed the WD2500JS DRIVE
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Inappropriate Content
11-04-2010 03:20 PM
One day I tuned it off and later the computer would not turn on. I opened it up and my geek son told me to replace the power source. I did but it still wouldn't turn on. Then I disconnted the drives and tried again. The problem drive is secondary (It has ALL the Music I carefully ripped from my CDs). when I pulled it out - the computer started right up. If I connect it - not only won't it boot - but it shuts down everything and I have to pull the plug and let it sit a while before I try to power on again. Please help me....I'm the mother of geeks but that'll only get you so much free help.
could this be a burnt pin?
Re: Computer won't power on till i removed the WD2500JS DRIVE
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Inappropriate Content
11-05-2010 12:26 AM
Re: Computer won't power on till i removed the WD2500JS DRIVE
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Inappropriate Content
11-05-2010 08:10 AM
I have a brand new power supply and I'm running on the primary hard drive. The drive that won't work has all the music on it! EEEKKK. I't sitting silently on my desk. Any chance I can recover my tunes?
I'm not sure what pictures are needed - have webcam will take more. Thanks oh great and wondrous Internets!
Re: Computer won't power on till i removed the WD2500JS DRIVE
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Inappropriate Content
11-05-2010 01:35 PM
Re: Computer won't power on till i removed the WD2500JS DRIVE
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Inappropriate Content
11-05-2010 03:12 PM
D'oh! I have no implement to remove it. It is not phillips screwdriverable. Nor does my collection of allen wrenches.
Re: Computer won't power on till i removed the WD2500JS DRIVE
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Inappropriate Content
11-05-2010 03:22 PM
See the second from left on top row:
http://blog.makezine.com/screwheadsinstructable.jp
| Forums | Ideas | News and Announcements | Register | Sign in | Help | Forum Guidelines | |

