Downloading Acronis Align Tool

[Chuckp]

I still can't download the software.  See http://community.wdc.com/t5/Desktop/WD-align-some-question/td-p/409152

Does anyone know if downloading is stopped because you don't have the registed WD drive in the computer used for the download?  I'm trying to download to a different computer prior to drive installation.

[wre9182736]

I am having the same problem !! very frustrating

[NeedHelp]

Same here! Keeps re-directing to manage account page. My drive is registered and it is in this PC.

[ThisIsGarbage]

Yep, me too.  I feel WD sold a product that was supposed to work out of the box but instead sold something that didn't work so they can force people to provide their information.  It's also sad that I have to check "No" to indicate that I don;t want them to send me email garbage.  HD doesn't work, registration **bleep**, and WD website is broke.  I will not go through this the next time I but a hard dirve.

[Chuckp]

Looks like the problem has been solved.  I just downloaded the software.  Now to try what should be the hard part.  Installation.

[Bill_S]

I just found out that this issue has been fixed.  You will need to register your product to download the software.

[sarice]

Experiencing the same issue so it does not appear to be resolved for everyone.

To be clear - I did register the HD, it does show up in my account as registered, and when I click on the registered product and follow the link to downloads and select the Acronis Align Tool I am sent back to the account main menu page.

Any suggestions appreciated

[Bill_S]

What's your product number?

[dezinfectant]

Now it's getting ridiculous. Why would we need to register? as if we can use this software with harddrive from other brands?
Mine is mounted and screwed. This is really a bummer.  

[dezinfectant]

and now, I have registered my harddrives, two of them altogether. Still same problem occurs.