Reply
Occasional Advisor
ecolon1165
Posts: 7
Registered: ‎01-28-2012
0

Help! Can't access 450 gigs of files

Can't access files on my Elite 500g external Drive. I formatted my computer, and since then, I can't access my files (450 gigs worht). It shows that they are there, but can't get to them. I don't know what to do. 

Honored Contributor
Joe_S
Posts: 4,411
Registered: ‎08-04-2010
0

Re: Help! Can't access 450 gigs of files

We need more info. What is your OS? Did you you manually copy the files or use some backup software? Try going into folder optiuons and check show hidden files. Sometimes with Smartware you will need to run a backup then look for the old one

http://community.wdc.com/t5/My-Book-for-PC/data-restore/m-p/161586/highlight/true#M5703
Joe

Click the Kudos star to say thank you for helpful posts. And be sure to come back to click the 'Accept as Solution' button for the post that solved your issue.
Occasional Advisor
ecolon1165
Posts: 7
Registered: ‎01-28-2012
0

Re: Help! Can't access 450 gigs of files

I did a full back up before the reformatt. I did some manual drops but no sofeware. I did ck off the the options as well.  the passport is constantly running but gives me no options

Occasional Advisor
ecolon1165
Posts: 7
Registered: ‎01-28-2012
0

Re: Help! Can't access 450 gigs of files

I'm doing a back up now...I will let you know  Tx

Occasional Advisor
ecolon1165
Posts: 7
Registered: ‎01-28-2012
0

Re: Help! Can't access 450 gigs of files

It didn't work... Still can't retrieve

 

Occasional Advisor
ecolon1165
Posts: 7
Registered: ‎01-28-2012
0

Re: Help! Can't access 450 gigs of files

yea still nothingnot sure what else can be done

 

Honored Contributor
Wizer
Posts: 3,894
Registered: ‎04-04-2011
0

Re: Help! Can't access 450 gigs of files

Try to see if you can repair the partition on Disk Utility 

Click the Kudos star to say thank you for helpful posts and be sure to come back and 'Accept as Solution' under options for the post that solved your issue.
Forums | Ideas | News and Announcements | Register | Sign in | Help | Forum Guidelines
Copyright © 2001 - 2010 Western Digital Corporation, All rights reserved. | Trademarks | Privacy | Terms of Service | Terms of Use | Copyright | Contact WD