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johanna
Posts: 1
Registered: ‎12-09-2010
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Re: My Passport for Mac, frimware update problem

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‎12-09-2010 06:59 AM

Very many thanks for your step-by-step advice, and for wduser666's recommendation as to how to fix.  I had just bought My Passport and was extremely worried when it disappeared from view directly following the firmware update - thank goodness there was no data on there, I thought!  I followed your points and I am fully up and running again.  No thanks to WD for their hopelessness but I just wanted to post a note to let you know how grateful I am that some people take the time to make a post which is SOoo useful.  THANKYOU again.
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Jeddy4
Posts: 2
Registered: ‎12-23-2010
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Re: My Passport for Mac, frimware update problem

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‎12-23-2010 05:58 AM

I was told to return my drive AND WD TV + to where I bought them, too. When I told them I bought them online, I was told to restart it/reboot it and call back if that didn't work. And pay for tech support.

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Bill_S
Posts: 5,912
Registered: ‎11-24-2009
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Re: My Passport for Mac, frimware update problem

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‎12-28-2010 05:02 PM

Jeddy4 wrote:

I was told to return my drive AND WD TV + to where I bought them, too. When I told them I bought them online, I was told to restart it/reboot it and call back if that didn't work. And pay for tech support.

If you having issues with the the WD TV Live Plus, please post in that board.  I'm closing this thread.


Click the Kudos star to say thank you for helpful posts. And be sure to come back to click the 'Accept as Solution' button for the post that solved your issue. This may help someone else.
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