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Occasional Visitor
Phillip66
Posts: 1
Registered: ‎05-02-2012
0

And I thought it was only me

I am sorry I purchased 4 x 2tb My Book Essential's

The first stopped working after a couple of months, **bleep** smith told be to access the WD Site and send it off for repair.

 

As we all know, they refurbish their drives and they are **bleep**.
So I pulled it apart, Controller fault, Purchased an external caddy and I now have 2tb, all data lost

 

after 12 months another failure, did not bother with DSE, broke open the My Book, Controller OK but dead disk

2 out of 4 in 12 months.

I would buy WD again if there was a repairer in AUS as it's expensive to keep shipping the same rubbish back and forward to repair.

 

and if support bother to read this and decide to email me with a better option, please put it here. so all the rest of us mug's can use it.

 

I bet the responce will be ..................

Honored Contributor
Vadir
Posts: 1,220
Registered: ‎10-26-2010
0

Re: And I thought it was only me

This is an users forum, for this request you may contact WD directly.

Click the Kudos star to say thank you for helpful posts and be sure to come back and click 'Accept as Solution' under options, for the post that solved your issue.
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