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Occasional Advisor
ScottChapman
Posts: 8
Registered: ‎12-04-2009
0

Drive keeps going to sleep

How do I keep my drive from going to sleep and unmounting?

 

I am running windows 7, and in my power profile it is set to never let the hard drives sleep.

 

However, if I leave my machine running for any period of time the drive is powered down and un mounted.

Regular Visitor
gorkili
Posts: 7
Registered: ‎12-08-2009
0

Re: Drive keeps going to sleep

Hi Scott,

 

I'm using one of the old 1gig MyBooks (blue front leds) and there is no way to stop the Mybook from falling asleep every 10mins :smileysad:

Frequent Advisor
JohnC-
Posts: 43
Registered: ‎12-03-2009
0

Re: Drive keeps going to sleep

Please go the link below and input your Serial number. What is the model number of the unit? If you have the new My Book you might be able to turn off the sleep mode.

 

http://websupport.wdc.com/warranty/serialinput.asp?aspsid=1019544678&custtype=end&requesttype=warran...

Occasional Advisor
ScottChapman
Posts: 8
Registered: ‎12-04-2009
0

Re: Drive keeps going to sleep

The SN is WCAU49303706 MDL: WD10000H1CS-00

 

I could not follow the link you provided, it appeared to have some session specific information in it. Perhaps you could cut and paste the important part of the document please?

 

Thanks in advance!

Advisor
IPADDRESS
Posts: 10
Registered: ‎12-10-2009

Re: Drive keeps going to sleep

[ Edited ]

If you have the new drive (which includes smart ware)  you can set the sleep timer and if you don't have smart ware then install WD Drive manager, this will keep a track of the drive all time and will never let the drive sleep.

 

To download WD Drive manager follow the link.

 

http://support.wdc.com/product/download.asp?groupid=111&sid=89&lang=en

Occasional Advisor
ScottChapman
Posts: 8
Registered: ‎12-04-2009
0

Re: Drive keeps going to sleep

The Drive manager doesn't work on Windows 7 apparently. I have all the software that came with the drive, should I try the smart ware (or whatever it is)?

Frequent Advisor
Kryptonhite
Posts: 25
Registered: ‎11-30-2009
0

Re: Drive keeps going to sleep

Hi,


Drive Manger will not work on Esata Port you must have the drive Plugged in through USB Only

----------------------------------------------------------------
Kryptonhite
AMD 2.9 Ghz Quad Core, Gigabyte MA78GM-US2H
4GB RAM, WD VeolciRaptor.

"Its not who I am Underneath But what i do that defines me"
Occasional Advisor
ScottChapman
Posts: 8
Registered: ‎12-04-2009
0

Re: Drive keeps going to sleep

OK, I am connecting it via the USB. It appears to only tell me information about the drive. Is there someway I can turn off the sleep feature?

Frequent Advisor
JohnC-
Posts: 43
Registered: ‎12-03-2009
0

Re: Drive keeps going to sleep

With this drive there no option to disable the sleep timer. Base off the information provided it a My Book Home drive.

Frequent Advisor
Kryptonhite
Posts: 25
Registered: ‎11-30-2009
0

Re: Drive keeps going to sleep

Hi ,

 

Try disabling the Power off the USB port in BIOS Feature which can help you keep the drive awake on connected

 

Some Mother Boards does not support This How ever try and have a check on the BIOS.

----------------------------------------------------------------
Kryptonhite
AMD 2.9 Ghz Quad Core, Gigabyte MA78GM-US2H
4GB RAM, WD VeolciRaptor.

"Its not who I am Underneath But what i do that defines me"
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