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Frequent Visitor
zaq1999
Posts: 2
Registered: ‎06-22-2012
0

HEEELP - MY PASSPORT EXTERNAL HD not working !!!

[ Edited ]

PLEAAAAAAAAAAASE HELP.. ALL MY DATA ON THE DISK !!!

 

I have a 1TB my passport external disk that was working normally on windows 7. I diconnected it (safely) from the laptop. and now it is not wroking anymore !!

 

whenever i connect , windows takes lot of time then it starts to install the drivers and  i get the following 3 messages :

 

USB MASS STORAGE DEVICE                               READY TO USE

dISK DRIVE                                                                 READY TO USE

WD SES USB DEVICE                                              NO DRIVER FOUND

 

driver-not-found.gif

 

i downloaded the driver and installed it (win 64) but still the same problem.

i update the driver via device manager and , but still same error.

 

device-maanger-1.gif

 

device-maanger-2.gif

 

even after all the above , the disk does NOT show in "my computer" and it shows as unintialized in the disk manager 

 

disk-manager.gif

 

 

HEEEEELP!!!!!!

Honored Contributor
Alucardx23
Posts: 4,266
Registered: ‎01-14-2012
0

Re: HEEELP - MY PASSPORT EXTERNAL HD not working !!!

It could be a data recovery program, get a data recovery program and scan the HDD. 

 

http://www.piriform.com/recuva

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Frequent Visitor
zaq1999
Posts: 2
Registered: ‎06-22-2012
0

Re: HEEELP - MY PASSPORT EXTERNAL HD not working !!!

MANAGED TO WOKRK LUCKILY.. BUT AFTER JUST DISCONNECTING AND CONNECTING AGAIN.. I GET THE SAME ISSUE AGAIN!!!

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