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Occasional Collector
ghstrdr131
Posts: 1
Registered: ‎02-17-2012
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My Book 1130 suddenly not recognized

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‎02-17-2012 07:06 AM

I have a WD My Book 1130 that was working fine.  I had it disconnected, and when I tried to plug it in and use it my system hung up.  The drivers will not load, the drive doesn't show up in Disk Management.  I have tried everything to get this drive to come on line.  The next step is to send it back to WD since it is still under warranty.  But I don't want to send it back with data on it.  Any suggestions on how I can get this drive to work, or how I can make sure my data isn't recoverable before I return the drive to WD?

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Honored Contributor
Alucardx23
Posts: 4,266
Registered: ‎01-14-2012
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Re: My Book 1130 suddenly not recognized

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‎02-18-2012 10:48 AM

Check if the My Book is at least recognized by DLG so you can write zeros to it.

 

http://wdc.custhelp.com/app/answers/detail/a_id/1211/session/L3RpbWUvMTMyOTU5MDg1OC9zaWQvWmp4alAqUWs...

Click the Kudos star to say thank you for helpful posts and be sure to come back and 'Accept as Solution' under options for the post that solved your issue.
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Occasional Contributor
Pierremichel28
Posts: 3
Registered: ‎05-06-2012
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Re: My Book 1130 suddenly not recognized

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‎05-06-2012 09:20 PM

I have a WD My Book 1130 that was working fine. I had it disconnected, and when I tried to plug it in and use it my system hung up. The drivers will not load, the drive doesn't show up in Disk Management. I have tried everything to get this drive to come on line. The next step is to send it back to WD since it is still under warranty.  But I don't want to send it back with data on it.  Any suggestions on how I can get this drive to work, or how I can make sure my data isn't recoverable before I return the drive to WD?

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