Slow Transfer Speed

[digitalmafiaz]

Hey!

I have a WD 1 TB external drive. When i transfer data from my hard drive to the external hard disk, the transfer speed is very slow. For a data of 1 GB transfer, it takes around 15-20 mins. This becomes a tidious process as it takes very long time to transfer hugh datas.

Someone please help me for the same. Any suggestions on increasing the transfer speed are welcome. Your efforts are appriciated.

Thanks

[scott6672]

I also have the same problem.  Initially the backup would stop with about 2GB left to transfer out of about 95GB.  I spent about 1.5 hours with tech support and although they helped me change a couple settings and make sure I have the latest firmware and SmartWare to date it has taken 25 hours to backup 95 GB....and I still have abt 1 more GB to go.  At least it isn't stuck but my WD passport runs faster so am thinking it is the software???

I am running Windows Vista with 4GB of RAM and I made sure when I started the backup this last time I closed all unneeded programs and internet.

[LoboFan59]

I'm assuming that you are using a USB connection for you external hard drive.

My suggestion is to make sure you have the most current USB drivers on your PC.  Not having this will slow down the transfer considerably.

[MrChrTee]

Suddenly have the same problem too... 1Tb MyBook Home Essential...no matter whether its USB, IEEE or even eSATA the drive has slowed to a crawl. Tried to reformat but only got to 10% after 12 hours!

Switched to different PC...same issue.

UPDATE----UPDATE----UPDATE

Finding no solution or help for what seems to a growing problem with a lot of MyBook users I returned the drive for a warranty exchange.

[scott6672]

I will say that once all the files (some 100GB) was initially backed up the drive is updating the new and changed files seemingly effortlessly.  Once the computer is running I don't even notice a lag in functionality even though I have the software set to backup as when there is a change in files rather than when the computer is idle.

The USB driver does not seem to be the issue as I also have connected my WD Passport (1+ year old) to backup some of the same files and it did so in 25% of the time.

[shinokada]

I have My Book 2TB with Dell Latitude D630. It transfers 3kB not 3MB. It takes more than 1hour to transfer 10 MB.

It's just useless with that speed. Can anyone tell me how to fix the problem please?

Thanks in advance.

[greggs7]

I have the same problem as well.  Has anyone figured out what the problem is?

[yarraman]

My Book Essential with same problem as above. Drive is extremely slow at writing large files but small files copy quickly. I have even tried formatting the drive to remove all traces of "smartware" and it didn't change anything, still slow. Hope there is away to fix this as I am losing patience with WD quickly.

[sohansurag]

I just started having the same problem with My Book Essential 1TB. Its just 3 months Iv been using My Book and was very much satisfied with it until 2 days back this happened. As soon as I found out that windows was takin too much time to show the folder contents I began backing up data back to my intenal hard drive and it took 7+ hours to copy 50GB of data. I did the SMART Test and it was ok but the Quick Test failed.

And why arent there any more solutions to this post...I means evybody's ignoring this post. Even if i get a product replacement it seems this problem might occur again.

I just lost my trust with WD which I had in abundance before this problem occured!

[pillay]

Hello all

I have a 1tb WD essential and it works fine with my PC. It transfers at a decent speed (6gig takes about 4 mins). however, when i use it on my MAC, running OS X, it takes much longer. a 6 gig file takes an hour.

Does any1 know any ways to fix this? Let me know.