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Occasional Visitor
Schoutse
Posts: 1
Registered: ‎05-10-2012
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Wrong Hard Drive Replacement!?

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‎05-10-2012 05:55 AM

Hi there,

I used my WD Elements 2TB drive for about a year when it stopped working.

So I RMA'd the drive 2 weeks ago and today I got the replacement drive delivered.

When I openened the package I could see it was not a WD Elements 2TB drive.

It was a MyBook 3TB USB3.0 instead.

Has something gone wrong at WD or was it meant to be a better (more expensive) drive?

 

Should I contact them or should I just keep this better drive?

 

Thanks for your reply.

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Esteemed Contributor
Awopero
Posts: 1,017
Registered: ‎11-03-2011
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Re: Wrong Hard Drive Replacement!?

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‎05-11-2012 06:35 AM

Sometimes when WD does not have the original drive in stock they sent you better model, perhaps that's your case. I guess is better if you contact WD to investigate.

Click the Kudos star to say thank you for helpful posts and be sure to come back and 'Accept as Solution' under options for the post that solved your issue.
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