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Community Manager
Bill_S
Posts: 5,912
Registered: ‎11-24-2009

Re: Where is the link to post a new question .

We receive updates to the community platform on a regular basis.  Sometimes, those uncover or cause bugs.  We work through them when we encounter them.


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Frequent Advisor
CLAUDIA
Posts: 56
Registered: ‎11-24-2011
0

Re: Where is the link to post a new question .

Kinda makes me skittish about downloading updates from WD.  I have had some not-so-good experiences with my computer after downloading updates in the past.   Thanks again for your help, Bill S., Community Manager.  I sure appreciate you.

Community Manager
Bill_S
Posts: 5,912
Registered: ‎11-24-2009
0

Re: Where is the link to post a new question .

You're welcome.  And thank you for being a part of the community.


Click the Kudos star to say thank you for helpful posts. And be sure to come back to click the 'Accept as Solution' button for the post that solved your issue. This may help someone else.
Occasional Visitor
Nickdisco
Posts: 1
Registered: ‎01-04-2012
0

Re: Where is the link to post a new question .

This Forum is terrible. I can't figure out how to start a topic. It took my 15 minutes just to get here. I need help installing my Live book. The instructions are next to useless and is about as user friendly as this site.

Honored Contributor
TonyPh12345
Posts: 17,804
Registered: ‎01-11-2010

Re: Where is the link to post a new question .


Nickdisco wrote:

This Forum is terrible. I can't figure out how to start a topic. .... . I need help installing my Live book.




Click THIS LINK, then click THIS ICON on that page:

 

Capture.PNG

 

 

===Live SMP / Live Hub x2 / Live+ / Live x2 / 24 TBytes of QNAP + WD NAS ===
Occasional Visitor
Kajun
Posts: 3
Registered: ‎01-08-2012
0

Re: Where is the link to post a new question .

[ Edited ]

Disregard.

Frequent Advisor
CLAUDIA
Posts: 56
Registered: ‎11-24-2011
0

Re: Where is the link to post a new question .

To Kajun;

 

Unfortunately, sometimes downloading updates either causes a problem or solves a problem.  This is not a new phenomenon, and has happened to a few of us.  All I can suggest is to keep trying to back your pictures up, a few at  a time if that's all you can do, until someone else might be able to help you. I am sorry this happened to you, but keep backing up any way you can until another answer comes your way. 

 

Good Luck

 

Claudia

Frequent Advisor
CLAUDIA
Posts: 56
Registered: ‎11-24-2011
0

Re: Where is the link to post a new question .

Kajun;

 

Got your "disregard" notice after I had posted.  Glad you got your problem addressed.

 

Claudia

Occasional Visitor
ohio1
Posts: 1
Registered: ‎01-30-2012
0

Re: Where is the link to post a new question .

Same here. I wanted to reply to a post about how My Book Essential doesn't back up and you can't even find a link to reply that I'm having the same problem.  This new My Book Essential has been a continued frustration from day 1.

Honored Contributor
Wizer
Posts: 3,894
Registered: ‎04-04-2011
0

Re: Where is the link to post a new question .

Well you did reply to this one :smileylol:

 

It might have been closed or something.

 

Create a new topic with your problem, this ensures you will get help faster

Click the Kudos star to say thank you for helpful posts and be sure to come back and 'Accept as Solution' under options for the post that solved your issue.
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