Runtime error (visual basic C++) during installation on XP SP3

[Albert_Jan]

During installation off My Book Live Duo everything starts up normal. The software recognizes the drive en suggests a drive letter. After pressing continue the system stops with a runtime error "abnormal program termination".

It doesn't matter witch drive letter I choose.

I use a cable between the computer and the router where the My Book Live Duo is connected.

UPnP Framework is enabled.

How can I solve this problem? Please can someone help me?

Albert Jan

[TonyPh12345]

Instead of using SmartWare, I suggest you just manually connect to the drive.

Open "My Computer."

Click MAP NETWORK DRIVE in the menu.

Pick a drive letter from the drop down

in the FOLDER path, put

\\(ip address of your mybook live)\Share Name

Such as 

\\192.168.1.40\Public

and click FINISH.

[edebets]

The mapping is working fine. However, how do I get access to the functions of Quick View since I have not been able to install them following the normal routine. I would like to set up RAID but I assume I need Quick View to configure the setup?

[TonyPh12345]

I have never used QuickView.  

ALL setup functions are available via the Web User Interface.

[edebets]

Maybe a stupid question, but how do I get to the web user interface?

[TonyPh12345]

Put the ip address of your MBL into the browser.

[edebets]

Thx! Worked well!

[WDTony]

Edebets. I have PM'd you a couple times. I am trying trying to figure out why you got a runtime error. Please respond to the PMs I have sent you

[Albert_Jan]

Dear Tony,

Thanks for the explanation. I managed to get into the web services of My Book  Live duo . But I can't find the right way mapping that dis into my computer. In XP there is no possibility to select Map network drive under "My computer" so I stuck at that point.

The IP-adress of My Book Live duo is 192.168.0.102 when is connected it to my router

Can You explain me how I can do this?

Albert Jan

[MichaelWDC]

Dear WDTony,

I've got the same exact problem:

"Microsoft Visual C++ Runtime Library

Runtime Error!

Program: K:\Setup.exe

This application has requested the Runtime to terminate it in an unusual way. 

Please contact the applications's support team for more information."

Running the setup.exe is fine, I do get to display "My Book Live Duo Discovery" and "My Book Live Duo Found", can display the "Details", but as soon as I click on the "Continue" button the error comes up and the application cannot be closed, nor stopped via the Windows Task Manager. It does not respond to clicking onto it at all anymore.

I'm running Windows Vista Business SP2.

Any help would be dearly appreciated!