04-10-2012 10:30 AM
I have had my 3TB MyBook unit for a few months. I can read/write files from Win7 accessed via "Network" in Microsoft Explorer. However, when I access the UI it takes 3-5 minutes to respond to anything. When I try to pass the "Enter Owner password" screen I always get "invalid password". I have never set the password and am trying variations on <null> and admin as per other messages on this board. This is after many resets (i.e. paperclip into reset button) and power off/on cycles. This makes me hesitant to fully commit backups to the unit when I cannot manage it completely.
I have not installed the WD utilities. I am accessing the unit via LAN cable (not USB) typically via IP address - I _do_ get the WS sign-in screen- eventually! The LED activity seems normal (e.g. blue->yellow->green).
Any suggestions welcomed... thanks...
04-11-2012 11:36 AM
Holding the reset button, for 4 seconds, should reset the MBL and clear the password. You may try accessing the UI from a different computer and/or browser. If the issue persists you may contact WD for a replacement