SmartWare Backup - HELP

[cocsc2012]

Having just bought a Duo Iive thats exactly was I expecting too. Files on my desktop would be backed up continuously on to the NAS and then I would be able to use those files from my laptop from any locaton in the world by remote access. I was expecting that I would have automatic sync too so that any files I worked on remotely would syn back to the destop.

Doh - have I been misled - or been stupid.

So now I find I have to manually copy files I want to work on remotely to the NAS!

[zylixwix]

Thank you confirming that I am not alone and crazy in my expectations.  I dont think it is you and I are being stupid or that marketing people deliberately misled people -- however, there is something about the marketing materials that can clearly be misleading and confusing.

[jsphilb]

Box.net will allow you to access files that you place in their "cloud".  You can access them from your laptop from anywhere in the world, as you indicated in your message.   

[ClipMike]

Just been haivng a look through the interweb and have come across this thread, which is exactly my issue too; personal cloud, wanted to use as a back up with Time Machine and to be able to access the back up from other devices and also share some back up with DLNA devices on home network. I've had several external HDs and definetly would not expect to have limitations in how it's used...

Tony, is there a timescale on this patch at all?

In addition, I just got this device on Friday, have left it transferring 2tb of data very very slowly, only to have an issue occur at 1.7tb and now the device can't be found by TimeMachine, so that a problem I'm trying to resolve as well...

[WDTony]

You talking to me?

Timeline on what patch?? To fix what problem?

[Paul-Eugene]

 I  gave up trying to use the smartware backup altogether. I got my 4tb drive yesterday.

It has been configured and shows up as a Network Device. I simply drag and drop from my computer to it, and copy using Teracopy. It is very slow, and will probably take about a week to copy 1tb, but at least I can see and access all the files from other computers, Ipad etc on my Network. If anyone knows a faster way to get my files onto it, I'd much appreciate it.

I intend to use the viceversa program to keep my files in sync or maybe there is a similar freeware program ?.