Data recover on a My Book Live 2TB - HELP! [ Edited ]

[IonLucian]

Hi Guys,

Hope among you, out  there, is somebody who can help me recover the data I had on a "TWO MONTH OLD MY BOOK LIVE".

The story goes like this: I had issues upgrading the Firmware to the last version, I've been contacting support for it and got a list of steps to follow. Last step was to reset my NAS from the button behind. As soon as I've done this, my NAS could not be seen/found on the network anymore.

In the end, WD Support allowed me to open the casing and recover the data. Attempting to do that under Windows 7 64Bit, the data recovery failed due to the fact that it was asking me to format the partitions to be able to use them. Not really an option for me since I want to recover the data.

Downloaded and installed UBUNTU 64Bit and surprise again, The hard drive cannot be mounted, says something about a "bad block" making the mounting impossible. Running Gparted under Ubuntu, shows clearly that there is data on the partition and that is EXT4 as format, but does not allow any data recovery when you try to do an "Attempt Data Restore" (or something like that, I don't remember exactly).

The thing is, that the hard drive has also a specific partitioning, this new GPT used to replace the old MBR and its limitations over 2TB.

So, to cut it short, is there anybody who can help/advice me me what I can do to recover the data? I would very much appreciate it.

[nfodiz · Accepted solution]

Try Disk Internals Linux Reader for Windows. People have had great success with this program and it's free... Lemme know how you make out.
http://www.diskinternals.com/linux-reader/

Another good program is R-Linux. Unlike Diskinternals Linux Reader, you can actually recover deleted files/folders as well
http://www.r-tt.com/free_linux_recovery/Download.shtml

[IonLucian]

Hello Nfodiz,
It worked beautifully. It was exactly what I needed.
Thank you again for your help!

[plastik]

Absolutely genius product.  Saved my A$$ on almost 1TB of personal data!!!!  NAS enclosure is ruined due to getting the drive out but who cares...my data is secure due to the DiskInternals app.  Can't believe it's free...

[ThePravus]

You are the Man. Thanks. I really didnt want to drag my old ubuntu box out for this.

[stevebrooks01]

do you HAVE to take it apart from this to work?????????

THANKS

Steve

UK

[stevebrooks01]

 please let me know if there is anyway I can recover data without taking the unit to pieces.

thank you so much steve

[Tothebone]

This is the greatest thing of all time.. ALL TIME! I spent a week or so looking for a product that could recover the data off this **bleep** nas. WD drives = good. WD nas=poo. Thanks again.

[TGDXB]

Guys, after so many successful stories here !!!  me hoping to get data retrived from my My Book Live 3 TB .

I have already tried using Ubunto 32 bit , 64 bit, Backtrack 3 and 5 - they couldn't mount this 3TB drive.
Also tried DiskInternal Linux Viewer. All i can see is just 4-5 partitions of different sizes on that drive.

I use Windows 7 64 bit computer but i tried on win 7 32 bit and xp etc as well.

Took the 3TB HDD out of box and connected the 3TB drive drive directly into computer on SATA and also tried via USB using a SATA case.

Any advise which way to go now !!!

Thanks in advance....

[laurensschu]

Thanks guys above!

It worked like a charm!

TGDXB when you see the partitions you can't copy them into windows you need to push the save button! Your files should be on the biggest partition on the drive!

It's kind of late but hopefully still helpfull!