My book live never sleeps

[jfutyb]

I have a MBL 3T with the updated firmware and I have the same issue, it does not sleep.

[anpfeiffer]

The week is over....

[WDTony]

Was your timer set to Friday?

We have one issue identified. Will go into test next week, with another week or two in test before release.

[ply3908]

WD should provide a way for customer either roll back the firmware to previous version or re-install the older version of ftimware,

[jfutyb]

What do we do in the mean time to prevent damage and over use of the drive  if it will not sleep. I have disabled both the Tonky server and remote access and it still does not sleep. I need the drive online for schedule automatic activity. I open a call to tech support and the issues was seen, even after a reset of the drive and waiting 30+ mins with no activity and a 10min sleep specified it wil not sleep , i had  tech support on the phone.

Thank you

[ply3908]

My 3TB MBL has 1.05.07 firmware and has no sleep problem.  I normally do not update unless I know the newer version fixing problems I have.  Newer does not mean better.

[Saschabrix]

Hi !

Thanx for helping us WDTony.

Have the same problem after the last actualization and (WD2go) the hard drive never sleeps... and is like making defrag/indexing all the time. The hard drive is making this for more tha 6 days.....

Hard Drive info: My book live 2Tb version

last firmware from 16 august i think and WD2Go

80.000 Photos, maybe more... 500Gb

More than 1Tb in Avi/mov files

I triyed to unpulg the RJ45... and still the same think (working all time)

Try to make a reset (on the back) same think, still working.

Unplug the power, let them rest for 5 min, plug it in again and still working.

Before the update if a copy some files (Avis/fotos), the transfer was good 40 MB~60MB...

The hard drive go to sleep and everything was ok.

Now after the las firmware update and WD2Go the transfer rate is went down to no more than 10MB...

Reading files... same think 10 to 12 MB/sec.

So after reading this post I turned off all possible "remote process" like:

-Remote access

-Twonky media

-Itunes music

Now I have recover the speed !!!! 

But the HD is still working and "doing think's" but it's a lot faster.

Doesen't go to sleep.... but is ok for now 

Speed is back and waiting for a new firmware.

Thanks for helping WDTony... I asked the spanish WD support... and they didn't gave me a "correct" answer... they just say, if the HD work's wrong, move 1,8 Tb !!!!! and factory default... and problem resolved. ?¿?¿?¿¿?

(sorry if my english is not soo good XD im from Spain !!!)

Regards,

Sascha

[cman548]

my drive was asleep this morning.  it does seem to wake up when the pc boots, even though I haven't added files to the folders I'd selected and the network mapping does not reconnect.  I also have remote access turned off.

[WDTony]

There are things that will wake the drive up independent of any issues in the firmware. For example, when your DHCP lease expires, the system will wake up to renew the lease.

As a status, this issue is still being worked on. Drive standby is a tricky thing to do in a linux kernel. You have to be very careful that no processes are touching the data volume while the drive is in standby. Getting that done is no small feat. With all the new code and services added to the 2.x software, this is even more complicated. We'll get it done, just taking a bit of time.

[jfutyb]

Hi Tony, just a note, I finally got it to sleep but i had to  turn everything off including the ftp server, without that it would not sleep, all which are not practicially to do . Eaglery waing the fix.

thanks