New Release - Firmware Version 02.03.01-024 for My Book Live (10/25/11)

[Heavy_Duty]

About general network errors. I doubt that a failed mbl firmware upgrade is going to mess up your network, but anything is possible. Do your typical network troubleshooting. Access your router (if it is an access point/router and not just a hub). Access your adsl/cable modem/interface. Do what ever to prove your network is working and things attached to it are working, etc. Unplug the Ethernet cable from the mbl, check your network connections again. After that plug the mbl back in, and run tests, attempt to access the mbl.

[Myron]

That is not good.  To me that says that the files that comprise of the Dashboard are not on the MBL's system partition or some comfiguration has gone wrong.  In this sort of instance I would say to power down your MBL (pull toe power plug from the back of the drive, count to 10 and power it back-up) and try to access the Dashboard.

The reset button does not do much.  All it does is . . .

#!/bin/sh
#!/bin/sh
#
# © 2010 Western Digital Technologies, Inc. All rights reserved.
#
# resetButtonAction.sh
#
# This is called by resetbtnd whenever the reset button has met the criteria for a reset.  This script implements the actions for the reset button.
#
PATH=/sbin:/bin:/usr/bin:/usr/sbin:/usr/local/bin:/usr/local/sbin

logger "reset button pressed, invoking reset actions"

# remove owner password
owner=`getOwner.sh`
modUserPassword.sh ${owner}

# set root password back to default
echo "root:welc0me" | chpasswd

# set network to dhcp
setNetworkDhcp.sh

reboot

There is a way to factory restore the firmware WITHOUT losing data but it requires a bit of knowledge, SSH enabled and preparation. In your case it seems like it might be too late.

If power cycling does not work then you'll need to contact WD technical support.

http://support.wdc.com/contact/index.asp?lang=en

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HAUSa wrote:
Problem is... If I go to my dashboard, all I get is this error message:

Warning: require(cake/config/paths.php) [function.require]: failed to open stream: No such file or directory in /var/www/UI/index.php on line 54

Fatal error: require() [function.require]: Failed opening required 'cake/config/paths.php' (include_path='.:/var/www/Admin/webapp/includes/:/var/www/Admin/webapp/classes/api/:/var/www/Admin/webapp/lib/pear/includes/:/var/www/UI:/var/www/UI/app/') in /var/www/UI/index.php on line 54

And my main problem is that network errors occur since the update. Is that a known issue?

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[HAUSa]

Thanks for your helps!
Luckily I can still access my data with my MacBook, so a full restore won't inflict data loss
Going to try things tomorrow.

[Heavy_Duty]

That must be a big relief.

Keep us posted on how you resolve this. Step-by-step would be great for others who experience this problem.

[Myron]

It's a Lunux operating system in the MyBook Live and several free GNU licenced services are running within it. BEcause the dashboard web service is broken should not break any other service like Twonky, Samba and a few other services that operate in the background.

If you enabled SSH access before the Dashboard/Web UI malfunctioned then the fix is quite simple as as a slight alteratio to one file and then re-applying the firmware will essentially factory restore the firmware, replacing what's there, preserving the user and shares configuration and leaving the user data partition intact.

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HAUSa wrote:
Thanks for your helps!
Luckily I can still access my data with my MacBook, so a full restore won't inflict data loss
Going to try things tomorrow.

---

[romanr]

NFS seems work fine on this firmware. But I didn't change the settings this time. I decreased nfsd instance count to 2 and enabled async before. So that might cause instability. Probably there is no bug with default settings.

I've enabled rsync though.

[_BLiTZ_]

Anyone having problems connecting iTunes to MBL after FW update?

It seems my iTunes (win7) can't connect anymore to MBL. I de/reactivated iTunes server on MBL, nothing changed.

Myron, I'd really like to try your factory restore method. I'm having problems accesing the drive remotely; I've tried everything, checked and rechecked router setting, open ports etc etc (the only thing left is to replace router but I really don't think it will do) and WD support sugested factory restore. Unfortunately I really don't have where to move all my data before restoring.

So, can you explain to me how to proceed using ssh?

Thanks.

LE: it seems iTunes 10.5 is the problem for iTunes server; read that on another topic

Still the need to factory restore remains.

[sbeattie2]

In reading the release notes - it appears that this update only addresses a single issue.  I would have thought that this update would have encompassed a handful of issues and not just the one listed.

[Myron]

The additional issues may be in the process of being addressed (wonder of any W.D. staff can confirm or deny this?) but the security bug was quite important.

Imagine someone putting sensitive information on their MyBook Live and someone unauthorised gains access to the file because there is an unintentional back door.  Western Digital will get it in the neck for releasing a firmware update that allows files to be accessed without a security check.  That would be awful P.R.!

By rights the only way to blank the owner's (aka. "Admin") password would require physical access to the MyBook Live's reset button and no other way.

I'm hoping, to silence the people who are having LED problems, that W.D. put in the next firmware a facility to disable or enable the blue and green LED statuses.  It the LED's are not constantly powered then they can't really burn out.

[HAUSa]

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HAUSa wrote:
Problem is... If I go to my dashboard, all I get is this error message:

Warning: require(cake/config/paths.php) [function.require]: failed to open stream: No such file or directory in /var/www/UI/index.php on line 54

Fatal error: require() [function.require]: Failed opening required 'cake/config/paths.php' (include_path='.:/var/www/Admin/webapp/includes/:/var/www/Admin/webapp/classes/api/:/var/www/Admin/webapp/lib/pear/includes/:/var/www/UI:/var/www/UI/app/') in /var/www/UI/index.php on line 54

And my main problem is that network errors occur since the update. Is that a known issue?

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Okay, I tried to reset and disconnect from power for 10 seconds.

Then it rebooted and the LED stays red now.

If I ping the MBL, all packages are received.

Still, I do not have dashboard access, the same error message occurs.

When I try to connect via SSH, it says "Connection refused".

The other problems (lost connection, my PS3 saying "Corrupt data" or freezing movies) are still there.

I really think this has something to do with the firmware update, it's the only thing that has changed lately.

How can I upgrade of downgrade manually without dashboard or SSH access?

Thanks!