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Re: New Release - Firmware Version 02.10.09-1 24 for My Book Live (11/17/11)
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11-20-2011 03:35 PM
Well - no - no news on that as you are the first to report it in this forum. This issue is not easliy replicatable, so you may need to contact our support to get detailed info on your system (including system logs).
Re: New Release - Firmware Version 02.10.09-1 24 for My Book Live (11/17/11)
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11-20-2011 03:43 PM
Here is another thread mentioning the problem.
http://community.wdc.com/t5/My-Book-Live/Something
Since the MBL was just unpacked today - I was hoping to find a quick way to maybe fix it with the update (which was directly installed after accessing the dashboard).
I am running Lion 10.7.2 here and SN 10.6.9 - both have the problem. smb works fine.
Re: New Release - Firmware Version 02.10.09-1 24 for My Book Live (11/17/11)
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11-20-2011 03:45 PM
Any suggestions on how to get the LED working again?
My 2TB MBL's LED stopped working after the firmware update this weekend... No problems ever since initial unpack/install, but since firmware update this weekend it does not even come on.
Re: New Release - Firmware Version 02.10.09-1 24 for My Book Live (11/17/11)
[ Edited ]
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11-20-2011 03:52 PM - edited 11-20-2011 04:14 PM
rockstar,
That thread was the original thread that mentiOned this issue. We were able to duplicate and solve the issue reported there with this recent firmware update.
There have been no changes to anything with the LED's with this update (that is hardware).
Re: New Release - Firmware Version 02.10.09-1 24 for My Book Live (11/17/11)
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11-20-2011 04:09 PM
WDTony wrote:
There was noc hange to the LED's with this update (that is hardware).
Thanks for that info WDTony.
Since all was fine before the firmware update its obvious that it has casued the LEDs to stop working regardless of the intent of the firmware. I tried the firmware update again in case of corruption and they are still dead.
Anyone with a suggestion on how to get them working again?
Re: New Release - Firmware Version 02.10.09-1 24 for My Book Live (11/17/11)
[ Edited ]
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11-21-2011 02:51 AM - edited 11-21-2011 02:53 AM
I'm on my a RMA'd MBL and instead of a blue led I get nothing, it's burnt out.
It's a MBL function and is supposed to work for more than a few months, I would have thought.
I know it's not a big deal as other functiones of the MBL but I paid for it so I expect/want it to work.
So I have to RMA my second unit to Western Digital once again, paying a shipping cost and being without my nas for a week at least.
I would probably do it but who's gonna tell me it's not going to happen with my third unit? Western Digital?
It's a shame a big company, to say the least, can't get something so simple resolved or even offer totally FREE replacements to us unlucky customers as it's very clear it's a manufacturing defect.
I don't want to pay anything what so ever for my replacement, nothing, I want WD to get in contact with me and offer me one.
Re: New Release - Firmware Version 02.10.09-1 24 for My Book Live (11/17/11)
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11-21-2011 03:07 AM
I'm running the latest macbook air with lion. Everything was working fine for me prior to this update. After applying the update, I can't access 2 folders (shared videos & pictures) from my public share any longer. The error that shows is: The folder “Shared Videos” can’t be opened because you don’t have permission to see its contents.
I've been hunting these forums and others but can't seem to find a fix. However, if I log in from wd2go.com then all folders are accessable.
Why is this so weird?? Please don't ask me to delete and recreate the entire folders because I've loaded up lots and lots of files (taking almost 3 days for one large transfer) into the existing folders.
Re: New Release - Firmware Version 02.10.09-1 24 for My Book Live (11/17/11)
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11-21-2011 04:24 AM
A factory reset solved my CNID problem...
Re: New Release - Firmware Version 02.10.09-1 24 for My Book Live (11/17/11)
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11-22-2011 08:36 AM
Tony,
I was thinking of the re-indexing but I was not sure. Thank you for sharing this. I hope that is the only issue.
I am not home right now. In fact quite far away, so I trust by the time I get home, everything will be back at normal.
Thank you,
N
Re: New Release - Firmware Version 02.10.09-1 24 for My Book Live (11/17/11)
[ Edited ]
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11-22-2011 12:21 PM - edited 11-22-2011 12:21 PM
Just upgraded to the latest firmware!
WOW! A lot of changes! Great stuff the manual settings regarding remote access! I've spent a lot of time getting remote acces to work, finally I gave up and restored to factory settings (I really really really don't want to do that again!! I'm not happy moving tons of data around) now it looks so easy to change port forwarding settings etc etc.
Good job WD! ![]()
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