Upgrade to latest firmware failing

[emencee]

Hi,

The datatransfer to MBL 2TB model was really slow (<1MB/s over wifi and similar over LAN).  Looking at the firmware, I found that it was really old 1.x.   

I tried upgrading the firmware from the UI - it kept failing.  So I SSH'd in and tried a manual update.   It failed giving the following error:

<...>

Compare checksum
-: FAILED
md5sum: WARNING: 1 of 1 computed checksum did NOT match

Going through old forums - I saw that the problem seemed to be with file-sizes and that adding metadata=0.90 to the mdadm.conf file resolved it.  

/etc/mdadm was empty.   So, I tried to re 'apt-get' it.  That  didnt work but after removing mdadm, doing 'apt-get update' to get the new packagelist and reinstalling it, there was a mdadm.conf.   I made the changes suggested in the forum.

However, the update still failed.    Here's the log file:

(Reading database ...
dpkg: warning: files list file for package `ramlog' missing, assuming package has no
files currently installed.

dpkg: warning: files list file for package `libparted0' missing, assuming package has
 no files currently installed.
17688 files and directories currently installed.)
Preparing to replace apnc 02.11.09-053 (using apnc-021109-053-20120413.deb) ...
stopping duplicate md device /dev/md0
mdadm: stopped /dev/md0
Prepare for upgrade install...
Stopping periodic command scheduler: crond failed!
Stopping standby monitor: monitoriostart-stop-daemon: warning: failed to kill 1460: N
o such process
1 pids were not killed
No process in pidfile '/var/run/standby.pid' found running; none killed.
 failed!
PID file /var/run/mediaserver.pid not found, stopping server anyway...
twonkymedia: no process killed

Stopping itunes server: forked-daapd.
/var/lib/dpkg/tmp.ci/preinst: line 96: /etc/init.d/orion: No such file or directory
Prepare for upgrade pkg install...
mdadm: /dev/sda1 appears to contain an ext2fs file system
    size=1999808K  mtime=Wed Dec 31 16:00:01 1969
mdadm: size set to 1999808K
mdadm: creation continuing despite oddities due to --run
mdadm: array /dev/md0 started.
mke2fs 1.41.12 (17-May-2010)
Filesystem label=
OS type: Linux
Block size=4096 (log=2)
Fragment size=4096 (log=2)
Stride=1 blocks, Stripe width=0 blocks
125184 inodes, 499952 blocks
24997 blocks (5.00%) reserved for the super user
First data block=0
Maximum filesystem blocks=515899392
16 block groups
32768 blocks per group, 32768 fragments per group
7824 inodes per group
Superblock backups stored on blocks:

Fragment size=4096 (log=2)
Stride=1 blocks, Stripe width=0 blocks
125184 inodes, 499952 blocks
24997 blocks (5.00%) reserved for the super user
First data block=0
Maximum filesystem blocks=515899392
16 block groups
32768 blocks per group, 32768 fragments per group
7824 inodes per group
Superblock backups stored on blocks:
        32768, 98304, 163840, 229376, 294912

Checking for bad blocks (read-only test):   4.84% done, 0:05 elapsed    14. 18.87% done, 0:24 elapsed                                                    22.98% done 29.76% done, 0:38 elapsed                                            33.88% done, 0:44 e 39.03% done, 0:51 elapsed                                    45.71% done, 0:57 elaps 53.34% done, 1:04 elapsed                                        62.14% done, 1: 69.63% done, 1:17 elapsed                                                75.08%  79.46% done, 1:31 elapsed                                                        88. 93.42% done, 1:50 elapsed                                                    97.61% donedone  
Writing inode tables: done
Creating journal (8192 blocks): done
Writing superblocks and filesystem accounting information: done

This filesystem will be automatically checked every 31 mounts or
180 days, whichever comes first.  Use tune2fs -c or -i to override.
preinst: current root device=/dev/md1
preinst: upgrade root device=/dev/md0
Unpacking..
Unpacking replacement apnc ...
Unpack timeout occurred
failed 202 "upgrade download failure"
stopping duplicate md device /dev/md0
mdadm: stopped /dev/md0
Setting up apnc (02.11.09-053) ...
/var/lib/dpkg/info/apnc.postinst: line 10: /etc/system.conf: No such file or director
y
blockSize=64k blockCount=31247
cat: /tmp/upgrade_part: No such file or directory
postinst: upgradeDevice= /dev/md0
postinst: currentRootDevice= /dev/md1
Copy image to upgrade device /dev/md0
Compare checksum
-: FAILED
md5sum: WARNING: 1 of 1 computed checksum did NOT match
ok 1
postinst: replaced old version 010507
Upgrade failed
mdadm: /dev/md0 does not appear to be an md device
mdadm: Cannot open /dev/sda1: Device or resource busy

DF shows: 

Filesystem            Size  Used Avail Use% Mounted on
tmpfs                  50M     0   50M   0% /lib/init/rw
udev                   10M   10M     0 100% /dev
tmpfs                  50M     0   50M   0% /dev/shm
rootfs                1.9G  968M  858M  54% /
tmpfs                  50M  5.2M   45M  11% /tmp
ramlog-tmpfs           20M   20M     0 100% /var/log
/dev/sda4             1.9T   89G  1.8T   5% /DataVolume

Any ideas?

Thanks,

M.

[JoeyG]

Just an idea: Maybe you should try a manual install of the very first firmware update from v. 1 to v. 2.

Also, and please excuse me because I'm far from a computer expert, I'm not sure what you mean when you say you "SSH'd in". Couldn't you access the interface anymore to try the manual update from there?

Good luck.

Best regards,

Joe

P.S. The reason I saw your note was that - like so many other people - I just tried the automatic update from the web interface and got stung by the "stuck at 10%" bug, which this version was supposed to fix (ha-ha). 

Fortunately, I still had the web interface open, so I opened another tab in Firefox, downloaded the file for the manual update, installed it through the web interface, and it worked, thank God.

Perhaps I should also mention here that my OS is Windows XP sp-3, and I'm using the FF test build "Namoroka", which is based on the good old v. 3.6.

[emencee]

Hi,

I used the shell to get at the error message (as to why the update was failing).    I tried to use the manual update from UI which kept failing. 

Is there a link to the 1.x to 2.x upgrade file?    Couldnt find it on the WD site.

Thanks.

[Myron]

I think this is the firmware file you want?

http://download.wdc.com/nas/apnc-010507-20110714.deb

This is my MBL's update history.

01.04.06 Wed Apr 27 16:14:52 BST 2011
01.05.07 Thu Jul 21 00:15:25 BST 2011
02.00.35-423 Sat Jul 30 00:09:31 BST 2011
02.01.06-026 Wed Aug  3 23:22:00 BST 2011
02.02.02-020 Thu Sep  8 11:53:50 BST 2011
02.03.01-024 Wed Oct 26 10:31:45 BST 2011
02.10.09-124 Fri Nov 18 01:33:41 GMT 2011
02.10.12-129 Fri Mar 16 01:44:56 GMT 2012
02.11.09-053 Mon Apr 23 22:13:52 BST 2012

It looks like your MBL already has the last v1 firmware installed.