07-16-2012 09:41 PM - edited 07-16-2012 10:23 PM
I am on Windows 7. I did my first back up to the My Book Live using the File Backup mode instead of the category mode. I can see the backup took place on the WD however I can't access the files in any way even to retrieve the data.
I have also accessed it by FTP, however all folders are empty.
I have set up a drive and I can see it on my network, but I can't see any of the files that were backed up. Within my network, I can see all of my Share Lists, but all of them are empty.
It looks like it did not backup up into a volume or a share, just into default which I can't access.
Please help, need to access.
07-17-2012 11:36 AM
Smartware backups are transferred to a hidden partition
this is convenient to avoid corruption on the backup
try //mybooklive/smartware to see if the files are showing
07-18-2012 06:18 AM
Good to know
yes I just added the default name, good thing you figure it out