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05-02-2011 12:57 PM - edited 05-02-2011 03:20 PM
Did you try the Rebuild option under the Media settings for Twonky?
Which two files are you referring to?
Also, one other question? Did you turn Logging on via the twonky interface? If so, can you turn it off and see if that helps? We have seen issues where with logging enabled, it can fill up the ramdisk leading to potential issues.
05-04-2011 01:15 AM
Just a bit of information. Been in touch with Twonky technical support have told me that the Twonky builds for NAS drives are ONLY comunity supported and that usually for NAS drives it's a special build.
06-21-2011 03:35 PM
Hi, I don't think your statement is correct. I updated to 6.0, but it is still evaluation status.
I have no way to know 5.0 license key and continue to use it for 6.0. Did you verify this?
our license will work with our latest version, TwonkyServer 6.0, which we do support.
06-27-2011 12:21 PM - edited 06-27-2011 01:08 PM
Last week I purchased the My Book Live (3TB) with the main purpose for streaming HD videos to my Samsung UE32C6730 LED TV (with build-in media player).
Before, I have streamed videos over the network from my desktop PC with the Samsung PC Share Manager software and this worked great (.mkv files with D.D.5.1 or DTS sound and .srt subtiles). But eventually the HDD of my desktop PC became full and I needed another HDD. So I bought the MBL because of its network/streaming capabilities. Ideal at the first sight; streaming (as WD promises >) supported MKV videos without the need of having turned on my PC.
But what a bump. My Samsung TV does recognize the MBL, and plays music and pictures smoothly (also shows thumbnails) but it doesn't play any MKV video file (and it doesn't show video thumbnails)! Besides, the navigation/menu structure is way to complex on my TV now (everything was fine with Samsung PC Share Manager).
Luckely I soon found out that the problem is Twonky 5, and most problems for Samsung TV's have been fixed in Twonky 6. According to this Twonkyforum topic even subtitles (.srt) and video thumbnails do work now, and they have fixed the navigation.
Conclusion: everything looks great about Twonky 6, so why doesn't WD implementate it TODAY??
06-27-2011 12:26 PM
Everything looks great about Twonky 6, so why doesn't WD implementate it TODAY??
Contrary to what a lot of people believe, WD does NOT get to put whatever version of Twonky on these boxes that they want to.
Twonky only allows certain versions to be integrated into hardware platforms.
And whatever versions are available, WD has to pay a licence for them. And those licenses do NOT allow for at-will upgrades; WD would have to pay for any new versions.
So, it's an economic decision, and a limitation based on what Twonky allows to be installed.
06-27-2011 01:02 PM - edited 06-27-2011 01:06 PM
Clear explanation and I do understand this completely.
But on the other hand, in the MBL owner's manual is decribed on page 102 under supported mediatypes that MKV is supported (if the device where the media is streamed to also supports this mediatype).
Unfortunately, after I bought the product, I found out that this is a promise they can't make true (at least until now). That disappoints me despite all my trust in WD for years. Now the only thing I can do is wait for a firmware that includes Twonky 6 or upgrade to Twonky 6 myself and pay for a license Waiting for a new firmware is not really an option because you never know IF and WHEN WD will implement Twonky 6 in order to fix all the compatibility issues with my Samsung HD TV, so that I can finally enjoy the full potential of my My Book Live!
06-27-2011 01:17 PM
It's just the nature of the beast...
You might just investigate if a different MIME definition in the twonky clients.db would fix the issue...
06-27-2011 02:36 PM
It is very good to hear that everything is working fine for you Tony. MKVs stream well and all, and to all your media players as well. Good for you man. I guess that's all that matters and not the fact that for 99% of WD customers things are not working as they should.
I understand the complexities related to updating Twonky and that's fine. If it's not possible then that's it and I'm fine with it. But what makes me sad is that there are people like you defending MyBook and saying there's nothing wrong with the Twonky in it, even when the Twonky developers themselves have acknowledged the problems in this version related to MKV streaming to many DLNA capable TVs. They have even fixed the problem in the latest Twonky version. Whether the problem comes down to MIME definitons or not is irrelevant, the fact is that the problem is in the old Twonky and this Twonky happens to be in MyBook Live.
06-27-2011 03:33 PM
Edge: Please, do not put words in my mouth.
I never said there wasn't a problem with Twonky. I was arguing the fact that the poster said it doesn't work with MKV at all. That's simply not true.
You, yourself, in a prior thread remarked that MKV doesn't work with anything on the MB:
What confuses me is that you can't stream mkv to Media player with MBL and Twonky 5.xx, but you can stream mkv to the same Media player with Twonky 6.xx . I do not know how to put it any simpler than this.
So in a fashion, I'm arguing, too, that accuracy of that statement.
99% of people have problems? That's gross hyperbole. I would doubt even 5% of people have problems with it. But since neither of us have any real statistics to go by, it's a moot point.
Does Twonky have issues? Sure. But I've already explained why it's doubtful you'll ever see WD upgrade Twonky.
>>> Whether the problem comes down to MIME definitons or not is irrelevant.
No, it's *not* irrelevant.
People with this issue have one of four choices:
1> If it's a mime type or profile issue (like several file types on PS3s) one can simply edit the clients.db file in Twonky and be working in about 2 minutes.
2> They can install their own version of Twonky on the MBL in about an hour. But you said that it doesn't work for you even if you do that, so I count that solution as dubious from the start.
3> They can return the MBL and get their money back.
4> They can sit and hold their breath until they turn blue.
It surprises the heck out of me how many people opt for #4.
The fact that Twonky has "fixed" it in later versions actually doesn't mean that the fault was Twonky's to begin with. They may have simply added a workaround for Samsung due to an issue with Samsung's protocol handling.
06-27-2011 04:16 PM - edited 06-27-2011 04:18 PM
In my sentence you quoted, I'm stating that MKV streaming doesn't work using Twonky 5.xx, but it DOES work using Twonky 6.xx. I think this is in line what I have been saying.
Comments to your points (1-4):
1. Most of the people buying MyBook do not have the knoweledge or courage, and thus option to go and edit clients.db file.
2. Same as above for manually istalling different Twonky to MyBook. And people have managed to get MKV streaming to work with manual update to 6.xx.
3. So easy when it's still packed and empty of data.
4. See 1 to 3
Samsung happens to be the worlds largest and leading TV manufacturer. Would be suicidal for Twonky not add a workaround to this known issue with their TVs. Too bad WD doesn't see the connection here.