Having the Public share in WD My Cloud EX4 is a major security flaw. It allows anyone including hackers and criminals in the network to put child pornography into the product. This not only exposes the owner to substantial legal liability, but also causes severe harm to the community. Please regard it as a public safety issue of the product.
I would like WD to give the owners of My Cloud EX4 the ability to delete the default Public share or restrict the access to it on the next firmware update.
On my EX4 I would like to be able to login to the console and see a screen that shows what users are connected and what files are currently open or downloading. Bonus points if I could set a throttle limit for their downloads so it doesn't kill my crappy upload speeds.
Please include the ability to make USB shares private. Currently, USB shares are public and open to everyone. The NAS is unusable as a shared device unless all users are assumed to have full read/write access to the data on the USB device. Apparently, previous versions/generations of WD NAS did not overlook this critical feature. This missing feature seems to be a glaring omission in the EX4.
We have two NAS devices (4 TB and 8 TB, both Raid 5) for storing data in our installation. Each device is in a separate distant location from the other and in different networks.
The second NAS serves as a backup device for the first one. We have devised a way to automate the backup process but we would be much happier if you could please consider including support for NAS to NAS backup.