New Idea

Video support

Status: New
by on ‎12-21-2014 03:00 AM
On MyCloud iOS app, I could'nt open many videos : wmv, mkv, avi...

We should be able to open any of them.


conflict regimes software WD My Cloud EX4

Status: New
by on ‎04-09-2015 07:34 AM - last edited on ‎04-11-2015 11:12 AM by Moderator

Заявка на поддержку: #[Deleted]
Конфликт режимов ПО (две проблеммы):
1. Если задан график отключения питания, но в это время активна сессия передачи данных или с накопителя или в накопитель, то режим отключения питания не дает отработать обмену данных до завершения. Если был активен режим "копирования данных" то он завершается аварийно...

2. Так же в меню есть пункт активности накопителя с максимальным интервалом до 30 минут. Он так же прерывает любые сессии передачи данных если они больше этого интервала (в пункте меню), толи это копирование данных, толи это просмотр потокового видео...

Прошу, Вас, подкорректировать ПО NAS.

С уважением, Эдуард.



Application support: # [Deleted]
Conflict Mode ON (two issues):
1. If you set the schedule power off, but at this time of active sessions or data from your drive or drive, then power down mode does not work out the exchange of data to completion. If you have active mode "copy data" it crashes ...
2. Also on the menu there is an item drive activity with a maximum interval of 30 minutes. He also terminates any session data if they are greater than this interval (in the menu), it felts up data, Toli is streaming video ...
Ask you to correct Software NAS.
Sincerely, Edward.





Can anyone offer an opinion on any product potentially in development that would resemble a 6 or 8-bay EX4 (lets call them EX6 or EX8) in a similar form-factor as the EX4, only 6 or 8 bays wide, along with upgraded CPU and RAM ?


I do not expect anyone from WD to break ranks by releasing internal plans, however an indication that such a product may become available sometime during 2015 would be useful and avoid my thoughts turning to alternative 5-8 bay products


Why does this matter to me ? I have an EX4 with 4x 4TB WD RED drives, in a single RAID-5 configuration, now more than 80% full with 10-20GB incremental consumed daily


An interim solution would be to upgrade to 4x 6TB ED RED drives either in-situ or in a second EX4, however this leaves me with three areas of concern


(1) the time taken to rebuild a 4x 6TB RAID-5 array

(2) an asymmteric configuration between a 16TB EX4 and a 24TB EX4

(3) what to do with 4 perfectly good 4TB drives ? An EX6 would support these and pair with a 24TB EX4 or an EX8 could accomodate all my 2TB WD RED drives sitting in two againg HP EX490 WHS servers


Mycloud iOS app improvement

Status: New
by on ‎12-21-2014 02:57 AM

In MyCloud iOS app, it could interesting to allow to split screen in 2 parts to see 2 differents documents/pictures/videos at the same times.

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