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Occasional Advisor
gfowler
Posts: 11
Registered: ‎05-06-2012
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Unable to register products Web Error WE20229281

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‎05-06-2012 10:09 AM

On May 4, 2012 I tried to register a drive I recently purchased and I got Web Error WE20229281. I filed an incident report and have yet to receive an answer so today I called WDC support. I was told that the website is being worked on and should be back up for registration in 24-48 hours.

 

WDC should put an announcement on the registration page rather than have customers waste their time trying to register a product.

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Esteemed Contributor
Awopero
Posts: 1,017
Registered: ‎11-03-2011
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Re: Unable to register products Web Error WE20229281

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‎05-07-2012 06:28 AM

You are right, I think is up and running by this time..

Click the Kudos star to say thank you for helpful posts and be sure to come back and 'Accept as Solution' under options for the post that solved your issue.
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Occasional Advisor
gfowler
Posts: 11
Registered: ‎05-06-2012
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Re: Unable to register products Web Error WE20229281

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‎05-07-2012 07:58 AM

I was able to register 2 drives this morning. Still no reply to the incdent report I filed.

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Bill_S
Posts: 5,899
Registered: ‎11-24-2009
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Re: Unable to register products Web Error WE20229281

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‎05-11-2012 11:58 AM

Where are you located?


Click the Kudos star to say thank you for helpful posts. And be sure to come back to click the 'Accept as Solution' button for the post that solved your issue. This may help someone else.
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