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Occasional Contributor
judyneric
Posts: 5
Registered: ‎07-13-2010
0

OMG these WD drives are driving me insane

Ok, wth is going on with WD drives? I have had 3 WD drives fail me in the past year or so. This is insane. I don't move the computer around, don't reboot it often, don't abuse it. I had a WD MyBook fail out of the box the other day, and I am on my second failed internal laptop drive in the past year or so, plus a failed PC drive about 2 years ago.

 

Here is my current deal:

 

I have an HP laptop with an internal WD 500GB drive. It has a C: for OS, and J: for a recovery. The drive is failing, and many Windows processes won't run, and if I reboot, I usually have to do bot from a Vista repair disc, and bad sectors are repaired.

 

I want to hook up a USB WD 500GB drive so I can back up the entire C: and J: drives and replace the failing WD drive.

 

When I attached the USB drive, which contained a full system backup from a year ago, it said it had a capacity of 220GB or so.  Well, it's a WDBAAR5000ABK-00, so it's supposed to be 500GB. Hmmmm....

 

I formated the two partitions on the drive (from a previous system backup), and made it into one partition, hoping that would restore it to its actual 500GB capacity. But, no, it still shows as 200-something GB, instead of the 500GB it is supposed to have. There is no unallocated space.

 

I googled "WD external showing incorrect size" and found a solution that said to use the WD LifeGuard to test my drives. Easy enough, I downloaded and ran WD LG.

 

Here's the next odd part.  Drive 1 was listed by WD LG as my internal drive, with a capacity of 500GB. The problem is, the serial number listed for the drive is for the EXTERNAL drive, Drive 2.

 

Drive 2 is listed as the external drive, but has a completely different serial number than my actual external drive, and a capacity listed as 200-something GB.

 

When I run a test on Drive 2, which WD LG is saying is my external drive, but has my internal serial number, it fails and gives an error.

 

When I run a test on Drive 1, which WD LG is saying is my external USB drive, it passes and says it has a 500GB capacity.

 

What on earth is going?  I'm going to go punch a cow if these infernal WD drives continue to **bleep** in major ways!

Honored Contributor
Alucardx23
Posts: 4,266
Registered: ‎01-14-2012

Re: OMG these WD drives are driving me insane

Did you tried to write zeros on the external hard drive using DLG?

Click the Kudos star to say thank you for helpful posts and be sure to come back and 'Accept as Solution' under options for the post that solved your issue.
Occasional Contributor
judyneric
Posts: 5
Registered: ‎07-13-2010
0

Re: OMG these WD drives are driving me insane

Thanks for the suggestion Alucard.

 

I'll give it a shot and let you know how it went.

 

FWIW, I formatted the drive overnight (it took hours, did not choose quick format) and it is showing 232 GB.

 

Will try writing the zeroes, thanks!

Occasional Contributor
judyneric
Posts: 5
Registered: ‎07-13-2010
0

Re: OMG these WD drives are driving me insane

I solved the problem!

 

It was a case of Stupido Morondos.

 

The external drive that was was 232 GB available was only a 250 GB drive.  The 500 GB that USED to be in that external drive enclosure is actually in my laptop, thus the serial number discrepancy. Ugggghhhhh  embarassing.

 

I took the original laptop drive and put it in the enclosure when I swapped the 500 GB out.  OMG at least it's one less problem. I gotta start marking these drives!

 

Thanks for the assistance though.

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