WD Element 1tb External light flashes once

[pablo74]

Hello all,

       First post here so bare with me. When I plug in my Wd Element the led light flashes once and the remains a dull grey. My laptop does not pick up on it when usb cable is attached. What can I do ? All my work in on there.....

regards

Pablo74

[Awopero]

Mate, basic troubleshoot.

- Change the usb cable.

- Test your drive using a different computer.

- Connect your drive direct to the wall power source.

[pablo74]

Thank you for your quick reply.

I had done the first 2 request before and had still the same outcome. As for plugging it into the wall, i still get the one light flash and then nothing.

[Joe_S]

If the drive is in warranty contact WD it might be a bad power supply they'll probably send you a new one. If that isn't it's probably a problem with the drive.

Joe

[ali7861012]

Hi i have a similar probblem, was just wondering if your probbelm is now resolved? if so how did you resolve it?

Thanks.