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Visitor
pablo74
Posts: 2
Registered: ‎01-04-2012
0

WD Element 1tb External light flashes once

Hello all,

       First post here so bare with me. When I plug in my Wd Element the led light flashes once and the remains a dull grey. My laptop does not pick up on it when usb cable is attached. What can I do ? All my work in on there.....

regards

Pablo74

Esteemed Contributor
Awopero
Posts: 1,017
Registered: ‎11-03-2011
0

Re: WD Element 1tb External light flashes once

Mate, basic troubleshoot.

 

- Change the usb cable.

- Test your drive using a different computer.

- Connect your drive direct to the wall power source.

 

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Visitor
pablo74
Posts: 2
Registered: ‎01-04-2012
0

Re: WD Element 1tb External light flashes once

Thank you for your quick reply.

I had done the first 2 request before and had still the same outcome. As for plugging it into the wall, i still get the one light flash and then nothing.

Honored Contributor
Joe_S
Posts: 4,413
Registered: ‎08-04-2010
0

Re: WD Element 1tb External light flashes once

If the drive is in warranty contact WD it might be a bad power supply they'll probably send you a new one. If that isn't it's probably a problem with the drive.

Joe

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Senior Member
ali7861012
Posts: 4
Registered: ‎04-15-2012
0

Re: WD Element 1tb External light flashes once

Hi i have a similar probblem, was just wondering if your probbelm is now resolved? if so how did you resolve it?

 

Thanks. 

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