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Occasional Advisor
CuiZinieR
Posts: 10
Registered: ‎05-31-2012
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Accepted Solution

WDBAAU0020HBK-SESN WD Elements Desktop 2TB USB 2.0: which HDD?

Hi,

 

Since I can't open the box of my WD Elements Desktop 2TB USB 2.0 with the model number WDBAAU0020HBK-SESN because it would void its warranty, could you tell me what's the exact model of the hard drive inside?

 

I'd like to add that, in my opinion, it's not normal that the model of the HDD isn't clearly written neither on the carton box, nor on the product manual, nor on the WD website on the product page or product technical sheet. The customer should have the right to know about the HDD info: model (green, blue, black), speed in rpm, cache, interface (SATA, USB only)...

Esteemed Contributor
Awopero
Posts: 1,017
Registered: ‎11-03-2011
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Re: WDBAAU0020HBK-SESN WD Elements Desktop 2TB USB 2.0: which HDD?

Hello Mate,

 

Check this link below:

 

http://wdc.custhelp.com/app/answers/detail/a_id/1704/session/L3RpbWUvMTMzODQ5MjkzMS9zaWQvMSpOMTl3Wms...

Click the Kudos star to say thank you for helpful posts and be sure to come back and 'Accept as Solution' under options for the post that solved your issue.
Occasional Advisor
CuiZinieR
Posts: 10
Registered: ‎05-31-2012
0

Re: WDBAAU0020HBK-SESN WD Elements Desktop 2TB USB 2.0: which HDD?

Thx for your link.

 

Unfortunately, I can't get my answer since they "cannot guarantee a particular internal hard drive model, data interface, rotational speed, or cache size in the external hard drive enclosure".

Occasional Advisor
CuiZinieR
Posts: 10
Registered: ‎05-31-2012
0

Re: WDBAAU0020HBK-SESN WD Elements Desktop 2TB USB 2.0: which HDD?

Thx for your link.

Unfortunately, I can't get my answer since they "cannot guarantee a particular internal hard drive model, data interface, rotational speed, or cache size in the external hard drive enclosure".

Occasional Advisor
CuiZinieR
Posts: 10
Registered: ‎05-31-2012
0

Thx for your link. Unfortunately, I can't get my answer...

Thx for your link.

Unfortunately, I can't get my answer since they "cannot guarantee a particular internal hard drive model, data interface, rotational speed, or cache size in the external hard drive enclosure".

Occasional Advisor
CuiZinieR
Posts: 10
Registered: ‎05-31-2012
0

Re: Thx for your link. Unfortunately, I can't get my answer...

Sorry for the multiple posts, they are due to a bug.

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