wd10000eb035 1tb - won't turn on, no power

[Paul4763]

I have WD Elements 1tb external HD with model number - wd10000eb035-01. And it's worked perfectly for a few months now but i tried powering it up the other day and it just won't power on. I don't know whether it's the adapter or something inside the HD, does anyone have any ideas? Also, will my data be ok?

Thanks.

[HELP_WD]

could be a power supply issue ..........pls. call up wd support for power supply.....

[Wayne]

Have you tried connecting the drive directly to the wall outlet?  Sometimes, the surge protectors get old and hinder full power, especially if you have added devices to them. 

[Paul4763]

Well I took it to the store and they tried the adapter and it was giving the correct readings. So it was the HDD. So I bought an enclosure, but it doesn't work. The LED lights just flash and nothing is detected. So I tried another 1TB I had from a long time ago and when that was connected the LED lights just went off completely with again no detection by the computer.

[lankyfrittle]

Yes indeed same thing happened to me tonight on same machine, cable from plug is flickering when I pull out of WD hard-drive it stops flickering, I think faulty cable from plug/socket.   Only used HD about 3 times as 2nd backup.  what to do?

[mxdmnds]

I've got one of these with the same issue. I popped the HD out of the enclosure and saw the control-board was burnt to bug*ery. so its a HD fault especially if you've checked the PSU has got through-put

now how to get this fixed without losing the data......

[Joanne]

My WD G1C2500N won't turn on. I tried plugging it directly into outlet. My last back up was Feb 12th, but it won't let me access any info on it. Any thoughts?