Accessing "secret" part of My Book world "with blue rings"

[MacRicky]

Hi Wizer, goodmorning!

I'm in a good mood today and I give you these 25GByte.

When I check my public folder I have two folders, one of 131MByte and another with 27,5GByte of data.

All together this is 27,63Gbyte.

Let's make a simple count: 475GB (tot. Space) - 30GB (used in Public) = 445GByte.

I rounded the  totals numbers in favourite of WD. I'm in a good mood, remember...

Storage Manager shows me 295GByte available, a difference of 150GByte which is 31,57% of its promised capacity  (not counted your present of 25GByte).

Not quite fair of Western Digital don't you think?

Still I'm in a good mood because of your good help!

[Wizer]

you can be sure the id folders are not taking the remaining size of the drive

As you can see the drive does display 476 GB 

you can try copying the files to another drive and doing a factory reset

this will get rid of all files, after that you can put back the folders you have

you could have a corrupted share.. Is not common but it can happen 

[MacRicky]

Goodmorning Wizer,

I trust you and I believe you !

However I can't find any option to reset this unit to the factory settings.

The My Book World Edition Configuration Maganger shows on the 'Drive Manage' menu only the option: Savely Remove USB Drive', while the manual lists two other menues like: 'Clear Drive Type' and 'Format New Internal Drive'.

The manual doesn't mention something on how to reset to Factory Settings.

For being complete:  WD MyBook World Edition 500GB       WDG1NC5000E – WD5000G032

Firmware: 2.00.19

I previously deleted all shared folders, however I can't format this thing and I can't see the drive in the Disk Management.

Holding the 'reset' button' in what way or another only resets the admin password.

I'm looking forward to read the 'hidden' instructions on how to format the drive and how to reset to factory settings.

Meanwhile I have all the respect for your input and help!

Thanks,

Richard

[MacRicky]

Is everybody in holiday?

No solution.... no help anymore....

[Wizer]

Formatting the drive will pretty much accomplish what you're looking

all files will be erased and then you will have have access to the entire drive capacity 

[MacRicky]

Yes, completely agree with you Wizer !

I also came up to that idea before :--)

But question remains: HOW ....

Please look my earlier post.

Thx, Richard