Can't access drive on network

[Rick3456]

I have a My Book World Edition II.

It becomes inaccessible after a period of time. Sometimes a few days, sometimes a few hours.

I can still ping the IP address, but cannot see or logon to the web interface or see it from my Mac.

The only way to fix it is to power it off and back on again.

I've spoken to WD Tech Support and even had the drive replaced under RMA. Same problem occurs on the new drive.

• Am using an IINET BOB Router/Switch
• Many devices on the network, do not have any similar problems with any other devices
• Latest firmware on the WDC My Book

Would appreciate any help.

Thanks,

Rick.

[oxter]

Are you connecting the drive wire or wireless?

[cogito]

I have the same problem MBWE disappears after some time.

My backup fails. In the log  I find:

 read_data: read failure for 4 bytes to client (ip adress) Error = Connection reset by peer

I only use it for backup so frequently failing is very annoying

Some one with a suggestion?

Thx Hans

[Rick3456]

Wired. (I don't think the drive can connect via wireless)

[Rick3456]

I've still got this problem.

The WD Backup software also doesn't work under Lion OS (Which I've posted about in a separate topic.)

There has since been a firmware update, which I have installed - No difference, same problem.

This drive has been a complete waste of time and money so far.

Does anyone from WD actually read these forums and contribute something useful?

[brodeyo]

Similar problem here.  All firmware is updated... Able to access and backup to drive, but after a couple of hours use, the shares drop from the network.  Able to access via web gui management, but have to unplug power and plug it back in to get shares back online.

[Milky]

The same with me.

MyBookWorld 1TB white light, Windows7, dlink router

Evertthing works fine: access, shares, mionet.

And after some time drive becomes not responsive.

Ping works and light in on which means ready - but no gui, no share, no response.

The only way is turn-off

Any help?

[Pacorr]

Hi, for those not using a Mac, you may try disabling AFP protocol support under Network > Services in advanced configuration.

Maybe this helps, also disabling other functions not being used could help, as mionet or iTunes server....

Please tell us if you have any improvement.

regards

[Dutchman1]

I'm not using a mac, but I disabled the AFP protocol anyway, hoping this will solve the problem.

Yes, I'm having the same problem. Usually the network drive becomes unavailable when copieen large files (1 or 2 GB or so). The drive is still pingable, but the shares are not available as well as the http at port 80.

The log doens't show anything usefull.

Can you report anything new on this subject? Seems to be a common (chronic) issue.

[macelef]

Hello,

i have the same issue, i opened a case in WD and they answered as they were hearing about this problem for the first time. My drive is useless after the last firmware and they dont admit it.

Problem is that i have all my files in there that i can not even copy to move them to another drive since i often lose the connectivity. All i want is to throw out this drive asap.,