Notice: The My Book World and Mac OS 10.7 (Lion)

[ciobix]

At this time, I check more frequently this thread than my facebook wall...

[randyman]

I second that.

[jdylan187]

I believe everything has already been said. This is amatuer hour for the folks at WD. It is embarassing that they let this slip through the cracks. I would lose my business if I left my customers in the dark like this.

[platinumtone]

Well I agree with these recent posts.

I think that WD have been absolutely useless and in particular very remiss in the supply of information. It took a lot of digging to find this thread for instance and initially typing "Lion" "Mac or "Firmware" brought no information otices, apologies or explanations.

The frustration is evident from all these negative posts.

Perhaps this is just the way that large IT companies will operate in the future - it is the same trying to get responses from Google.

The only action we can take is to stop buying WD products and to let others know why but frankly it wont have much effect.

[DCIFRTHS]

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platinumtone wrote:

... The only action we can take is to stop buying WD products and to let others know why but frankly it wont have much effect.

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It may not have an immediate effect, but remember that one of the best ways to show your dissatisfaction is to NOT buy the company's products going forward. Every purchase counts...

[dimitris]

Greetings to all

I'm in the same situation with all people here in this forum, so do start yelling me  I understand how we all feel and yes I know maybe WD is taking to long to solve this issue - remember I can't access my work either.. Too many posts blaming WD for lack of readiness, even tha WD doesn't want Apple customers ! (they have a complete product line with products for Mac) 

Gentlemen , I will ask us one question (including mysefl) : "Who took the decision buying and installing Lion OS so early?" I had Snow Leopard and I was working fine ! Who took the decision to change protocols with network drives in the new OS ? (Apple?) 

We have made the support forum in a court of law .. Ok that's fine to me, but we should "bring in front" Apple and ourselfs.. 

I think the order to blame is : 1/ Ourselves (we should wait one or two months) 2/ Apple (because changed the protocols and now they don't take responsibility of nothing) and last 3/ WD 

Ending I would like to add that I send my problem in Apple 3 times and you don't want to know what answer I got back : nothing, the don't give a s#$% 

WD is trying, keep up in touch with this support forum and in the email they respond ASAP

Just for the record .....

[IntefixLoco]

Greetings to all, 

I see too much frustration and most of you being trigger happy with your flame gun towards WD. 

Bill_S the moderator of this Thread explained the whole situation and what caused the delay. 

He even gave an ETA and frequent updates on the unforseen delays I don't think you can ask for more from them.

In the end World book  is a consumer product not and Enteprise product if you want Business day support you should pay for it, otherwise you'll have to wait ... as it is on a best effort basis.

[k0stas]

I would like to remind you that is WD who is building Apple Time Machine compatible drives, and not Apple making WD drives compatible back up software. So it is WD responsibility to keep the drives compatible and not Apple's fault to upgrade the software to enhance performance or security. 

I haven't upgrade to Lion yet because I have been around enough to know that  this or something like this would happen and I wanted to be sure before the upgrade. But I cannot blame all those users who upgraded from the 1st day. To me it's clearly WD fault. The firmware upgrade should have been published before the Lion. The Lion was out as a beta long enough and one of the  purposes of the beta software is for the developers to adjust their products, if they want to stay compatible that is.

[Topher_75]

Besides the TM isssue, does anyone else have to reboot their MyBookWorld White Lite several times a day? I have never figured out why it disconnects for the Mac only.

[Train]

Topher_75

Do you have HDD Standby enabled under Advanced settings?