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Occasional Contributor
timcos
Posts: 4
Registered: ‎04-24-2012
0

WD My Book White Light 1TB WD10000H1NC-00

Was working perfectly.

 

Last Monday evening...could not detect it.  Nothing found on the network.

 

Not in Disk Management, Windows Explorer, WD Link, Can see this thing for nothing.

 

I can turn it off, on, white light does its thing.  reset it with the reset button.  I can feel it spin up.

 

What the heck happened?

 

 

Honored Contributor
Wizer
Posts: 3,894
Registered: ‎04-04-2011
0

Re: WD My Book White Light 1TB WD10000H1NC-00

try connecting direct to the pc's ethernet port

 

try another cable.... 

 

did you try to ping the drive already?

 

how are you connecting to it on windows explorer? 

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Occasional Contributor
timcos
Posts: 4
Registered: ‎04-24-2012
0

Re: WD My Book White Light 1TB WD10000H1NC-00

I was connecting to it with the WD software that came with it.  Mapped it and it was always there when  booted up.

 

I did connect it to the ethernet port of the PC.  I did switch cables.

 

How do I ping it.?  I know of no IP address to ping.

 

Thanks for your continued help.

 

Tim

Honored Contributor
Wizer
Posts: 3,894
Registered: ‎04-04-2011
0

Re: WD My Book White Light 1TB WD10000H1NC-00

cmd > ping mybookworld

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Occasional Visitor
PIGuy
Posts: 1
Registered: ‎07-17-2012
0

Re: WD My Book White Light 1TB WD10000H1NC-00

I have exactly the same problem.  It starts up and the white light goes on and then it stops working.

Occasional Contributor
timcos
Posts: 4
Registered: ‎04-24-2012
0

Re: WD My Book White Light 1TB WD10000H1NC-00

Still struggling with this thing. 

Honored Contributor
Wizer
Posts: 3,894
Registered: ‎04-04-2011
0

Re: WD My Book White Light 1TB WD10000H1NC-00

Connect the drive to the computer direct

 

open a web browser and type //mybookworld and see if it shows

 

 

Click the Kudos star to say thank you for helpful posts and be sure to come back and 'Accept as Solution' under options for the post that solved your issue.
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