Radical Concept - Fix you SmartWare, it;s DumbWare

[#1]

I did a full backup of my C; drive and "SmartWare" missed ALL of my itunes music files. These files are nowhere to be located - not under music/other/movies/etc. These files were in the itunes default folder - Documents and Settings/All Users/Shared Documents/My Music/iTunes. How stupid can WD be for this programming error??????

Also the "Smartware" software does not backup ANY .exe files, even if it is not a system file and is in the My Documents folder as far as I can see. Thus the WD drives are not a viable backup option using "Smartware".  Many of us have .exe files from software we downloaded and need to save. This needs to be corrected by WD.

[#2]

I did a full backup of my C; drive and "SmartWare" missed ALL of my itunes music files. These files are nowhere to be located - not under music/other/movies/etc. These files were in the itunes default folder - Documents and Settings/All Users/Shared Documents/My Music/iTunes. How stupid can WD be for this programming error??????

Also the "Smartware" software does not backup ANY .exe files, even if it is not a system file and is in the My Documents folder as far as I can see. Thus the WD drives are not a viable backup option using "Smartware".  Many of us have .exe files from software we downloaded and need to save. This needs to be corrected by WD.

[#3]

I did a full backup of my C; drive and "SmartWare" missed ALL of my itunes music files. These files are nowhere to be located - not under music/other/movies/etc. These files were in the itunes default folder - Documents and Settings/All Users/Shared Documents/My Music/iTunes. How stupid can WD be for this programming error??????

Also the "Smartware" software does not backup ANY .exe files, even if it is not a system file and is in the My Documents folder as far as I can see. Thus the WD drives are not a viable backup option using "Smartware".  Many of us have .exe files from software we downloaded and need to save. This needs to be corrected by WD.

[#4]

For what you're trying to do the latest version should work. It will back up files and folders.