WD Elements Play don't start on TV

[matroska]

I have the same problem. Only 6 months ago I bought. I think I'll switch to Lacie HD Cinema

[trombettaio]

Hi from Italy.

Same problem...

Anyone have solved it without take the unit back to the seller?

[anjin]

Hope this isnt too obvious an answer but have you got the WD box connected to your computer/laptop when trying to use it via the TV?

I didn't realise it won't show up on the TV when connected via usb to a computer at first.

[hughes41]

Hi to all

Pissed off first time using wd elements play media player. Worked for few hours, pressed power off and can't get it working on T.V since! Can anyone help. Live in Ireland and bought it last week on holiday in England. Continuous blue light can't seem to put it on standby. Tried it on laptop all looks ok. It took hours and hours to copy files over, my last resort has to be to bring back to shop!!!!! Help please?? 40 miles to nearest branch!!

Thanks

[Emm011]

I have the same some problem, please help me !!!

[Mad_the-butcher]

I have the same problem and I have bought my WD in France. 

Its works just for some ours.

And the worst is because i leave in Brazil.

Its ridiculous.

[johnaduk]

I presume you have tried the reset button?

[lyncher]

That same problem happen to my EP today! I have it for a few months without any problem but now even that it's recognized in PC through USB the HDMI or composite connection doesn't work. It happen just after a search result gave no results in File Management... Tried disconnect, restart without any change.

Reported the problem to WDC but I had no  feedback yet.

Does anyone had this problem and got it solved without a replacement unit?

[kallifane]

I have the very same issue!
Anyone tried to replace the storage or call customer support?

Thanks

[robbietim1]

Mine wont work on my TV at all! Its a piece of dog turd!!