WD2go.com and WD 2go Mobile App

[pauljorgy]

Hi there,

I love the MyBookLive & the new update is superb! It is working perfectly on my Android Phone. Thank you!

I have found one issue which I think is related to the firmware update: The drive no longer goes into 'standby mode'. Up until the current firmware update the drive was going into sleep mode after about 10 minutes. I have tried doing a reboot, tried disabling 'remote access' - no luck. Is anyone else having this issue? I do not like having the drive running 24/7!

I look forward to your reply.

Regards,

Paul.

[WDTony]

To get the Activation code you need to go into the Dashboard, then Remote Access. Look under the Mobile Devices section. From there you can generate the Device Access Code.

We tested device standby extensively. It could be that the drive is indexing data or transcoding some of your photos.

[Rahulsaxena]

Lok for another firmware update preferably 2.0 or higher. It should work after that. right now you may be seeing mionet ( may be ). after the udate, you will not see the mionet and  the remote access should start showing what you need to see.

[kbailey1965]

Recently bought My Book Live and after several days of nonstop backing up,  everything seems to have been backed up. Downloaded WD2Go for my iphone and although it can see all the back up files it can't find any pictures ! I have all my pictures in a shared file so not sure what I've done wrong. In a similar vein I understand the My Book should work as an itunes server. I think I've backed up all my itunes file to the My Book but other computers in my house just have an empty file when I click on MyBook Live in the itunes shared column. Have I backed things up incorrectly?

[cman548]

you may need to individually enable each shared folder for media streaming. 

[toddy]

Just loaded WD2go this weekend on my HTC Droid Incredible.  Works great except that the photos come up as filenames and not thumbnails (like WD Photos).  BTW, with this upgrade WD Photos finally works for me, since it never was functional before.  Music works great!!

[WDTony]

The functionality is not the same between WD 2go and WD Photos (as you have seen). The WD 2go app is primarly a file viewer application - allowing you to get to your files on the My Book Live. If you want the thumbnail images and properly transcoded photos for your device, use the WD Photos App.

Glad you got it working. Let us know if you have any more comments.

Tony

[eochs]

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Skyweir wrote:

Works well here too with just one minor issue. I am running Tomato firmware on my router. uPNP is enabled but can only manage a relay connection.  Can you supply the port numbers so I can set up a manual forward?

BTW thank you for listening to us.  This is way better than the previous solution.

Steve

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I have this same issue (shows up as a relay connection)...  Can anybody answer it?

[kbailey1965]

How do I create a share for each individual folder to allow medis sharing ? Also still have no luck viewing photos on my iphone using WD2Go or WDPhotos... help... !

[Obelix0815]

Great app!! I use it with iPhone4, iPad2 and MyBookLive 2TB. Until today it worked fine. But today I have an acess problem with my mobile devices. The failure text said something with the access is denied because the acess code expired. I tried a lot of things: new code, new installing of the apps ... but nothing helped. The wd photos app is still working on both devices. Do you have an idea?