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Occasional Visitor
ManAboutTo
Posts: 1
Registered: ‎08-02-2012
0

In Smartware, there is no button to disable the password protection

Options

‎08-02-2012 11:30 PM

Hey,

Here is the problem, I'm trying to disable my own WD My passport 500 Gt hdd:s password protection. As I googled it, I found an answer that there is a disable / enable button on Smartware:s settings Page. I have opened the program, with the Hdd connected and went to the settings page, but there is no button to disable it.
My smartware programme and the hdd:s firmware are the latest versions. So I'm running out of choices what to do?

I'm trying to do this, to connect it to a Nas. From which I want to take an external backup. I can't do that, as long as the password protection is enabled.

Please can you tell me what to do?
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Honored Contributor
Vadir
Posts: 1,220
Registered: ‎10-26-2010
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Re: In Smartware, there is no button to disable the password protection

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‎08-03-2012 11:54 AM

This is really weird.  Are you unable to see this options?: Setting up security to lock or unlock a WD external drive with WD SmartWare 

Click the Kudos star to say thank you for helpful posts and be sure to come back and click 'Accept as Solution' under options, for the post that solved your issue.
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