My Passport Essential Has not been detected....

[dhavalkuku]

Hello...

My Passport Essential Has not been detected.....I m using window 7 ult.when i conncet my passport it cant display the drive in computer..even not display in MANAGE..what will i do plzz suggest...

when i connect it it just display the light on passportbut not blinking it...

plzzz help me....

[Joe_S]

Make sure the cable you are using is not longer than the one supplied. Don't use a hub and try a port on the back of PC. If possible try it on a different PC and see if it is shown there.

Joe

[HDDRS]

does it spin up? makes any sounds??

[dhavalkuku]

no it doesn't make a sound or any notification..i also try on different PC still it is not working...

[wdfal]

I have the same problem and I don't know what to do anymore.... I already restarted my laptop 4 times after doing the upgrades and stuff and nothing.... I can't find the wd on my computer

[HDDRS]

If your passport is not spinning up there is not much end user can do.

Try swapping out the power cable.

Usually if drive isn't spinning the issue is with power delivery to the motor.

It could be cable, PCB, or stuck heads on platters.

[Hitesh]

I have same issue my WD passport is not detected.

Light blinks and i can hear the spinning sound..

but the drive is not detected ..i tried to reinstall the drivers restarted machine but still the same issue.

Any suggestions..

[Hitesh]

I have same issue my WD passport is not detected.

Light blinks and i can hear the spinning sound..

but the drive is not detected ..i tried to reinstall the drivers restarted machine but still the same issue.

Any suggestions..

[ChefMom]

This is kinda freaky. Mine started doing that on Friday as well. Wow.  Too many at the same time.

Mine spins, lights come on, it pops up and asks if I want to give it permission to change my pc. I finally said yes (all I was doing was using the My Passport and saving to the drive). Now it is asking for a password. Well, I never put a password on it. So it just kicks me off. ... rendering this thing useless.  I'm very frustrated and it seems it is not itermittent. Too many people with the same issue. 

Almost as if the software/driver, etc was programmed to do this.

Any more thoughts on how to fix this?  Very frustrating.

[HDDRS]

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Hitesh wrote:

I have same issue my WD passport is not detected.

Light blinks and i can hear the spinning sound..

but the drive is not detected ..i tried to reinstall the drivers restarted machine but still the same issue.

Any suggestions..

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OP has a problem with non spinning drive, how do you have same issue when you say that you can hear spinning sound. clearly not the same.