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My Passport Essential on Mac - unable to install the installer!
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06-23-2012 01:22 PM
I have recently bought a Passport essential and have managed to run the installation software on my mac at work and format the drive successfully, putting files on the drive at work.
I am now unable to install the WD + TURBO INSTALLER software (1.2.1) on my Powerbook at home. When I download the zip file and it is opened up, I cannot open the software, getting the message:
"you can't open the application "WD+TURBO_INSTALLER because it is not supported on this architecture".
It's a PowerPC G4 running OSX 10.5.8. Are there alternative installers so I can use my passprt on the laptop?
Many thanks.
Re: My Passport Essential on Mac - unable to install the installer!
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06-24-2012 02:32 PM
If you only need to format the Passport to make it compatible with your Mac, you can do it from the disk utility.
Re: My Passport Essential on Mac - unable to install the installer!
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06-25-2012 07:43 AM
Thanks for the reply, but formatting isn't an issue - it's already been done on a different machine. It's that the device is not being recognised by the Powerbook.
I have been told that it may be that the powerbook is unable to supply sufficient power to the drive via its USB connection and has suggested that getting a Y-cable may solve this problem.
Any suggestions or help is greatly appreciated.
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