My Passport is not detected in my computer

[Jeo_hijauo]

Me too...i got the same problem...any help?

[harisri]

I seriously need help on this. My Doctoral application data is in there along with files required for related work accumulated over a year's time, totaling well over 400GB. Formatting is not an option. Could somebody please help me out here?

[Deborah]

My passport is not detected by my or my work computers. It says it is working properly when checking the details. I need the data and co not wish to format it and lose it. It is very important. Please help.

[Garyt17]

2days ago My WD Passport PN: Wdbacy500asl just stopped working, it's about 2years old and as all the previous posts report on this subject, it's recognised on the pc but not in My Computer, i can stop the device running and see it in the device manager, but can't acces it to change the letteretc. But I'm unable to access the data and really need to acces it (every photo I've ever taken is on it, drrr last back up was too long ago to remember, "I know b4 anyone comments on this". I would appreciate any guidance/ help to acces the data. Many thanks

[kasthuriraj]

i exist the same issue i request immediate solution .....

[Wayne]

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kasthuriraj wrote:

i exist the same issue i request immediate solution .....

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Including Garyt17,

If you can see the drive in disk management, but not in computer, there is a chance that you may just have corrupted files.  you can try locating a data recovery software to restore the file system, but you won't be able to recover any corrupted files.  you can also try a data recovery company. 

I would also try the device on another pc just to make sure it isn't the usb port.  and/or another cable for the same reason.

[hahzuhail]

it was simple for me... if you can detect the WD drive in Disk management just right-click and choose assign path or drive letter and there it goes on to display in My Computer

[p4p3r0g4]

It actually worked!

tnx a lot!

[sujit_maharana]

for me also same issue. Mine is 500 GB. In disk Management it is being hown as 2TB not initialised. When I am trying to initialise its saying that, Disk is write protected. Unable to understand. There are 4 partitions. This i happening for last 2/3 days. Yesterday suddenly all the drives were shown but after few mins could not browse for the files.

I have one doubt, while upgrading the firmware, will it erase all my files in the drive or it will only upgrade the software.

waiting for your expert comments.

[Wizer]

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sujit_maharana wrote:

for me also same issue. Mine is 500 GB. In disk Management it is being hown as 2TB not initialised. When I am trying to initialise its saying that, Disk is write protected. Unable to understand. There are 4 partitions. This i happening for last 2/3 days. Yesterday suddenly all the drives were shown but after few mins could not browse for the files.

I have one doubt, while upgrading the firmware, will it erase all my files in the drive or it will only upgrade the software.

waiting for your expert comments.

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The firmware does not erase the files but it's recommended to backup in the event something goes wrong

if the drive is working is better to leave as is and don't update