Unable to access WD SmartWare Control Center, Help.

[floraspec]

Running Windows XP, Passport listed on My Computer, WD SmartWare not listed in Add/Remove, Unable to access WD SmartWare Control Center, Help.

I have been looking last 2 days on the forums for some similar case but couldn't find anything similar. The external drive light is blinking in standby mode. It is connected through a USB 2.0 port.

[Vadir · Accepted solution]

Have you already tried updating to the latest version of SmartWare?

http://www.wdc.com/global/webtracking/index.asp?id=200&url=http://download.wdc.com/smartware/WDSmart...

[floraspec]

Thank you for the link. It loaded the quick view monitor and icon on tool bar. Then it took some time to load the WD Control Center. I have set some of the settings but haven't loaded anything yet. It worked. I should have asked for help sooner.

[CurtB]

Didn't work for me. It said it updated fine but than gave me an error code 1603. My experience with this product has been terrible thus far.

[Wizer]

try contacting WD about the error you are getting

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CurtB wrote:

Didn't work for me. It said it updated fine but than gave me an error code 1603. My experience with this product has been terrible thus far.

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[Billconleys]

The same thing is happining to me.  I just bought the essential. It works but the SmartWare does not work.

[Wizer]

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Billconleys wrote:

The same thing is happining to me.  I just bought the essential. It works but the SmartWare does not work.

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have you try the suggestions above? 

can you provide more information?