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Frequent Visitor
manly1138
Posts: 3
Registered: ‎04-09-2012
0

WD Passport Essential USB 3.0 Power Issues

My 1 TB drive has been working fine for almost a year.  Today I plugged it into an NEC (powered) 4 port USB 3.0 hub and the hub's blue power light goes out and my Windows 7 PC says "Power Surge on hub port.  A USB device has exceeded the limits of it's hub port"

The WD drive does not light up and is not functional.  If i plug the WD drive directly into my USB 3 PCI card the blue light on the card goes out and I get no error message and the WD light doesn't come on and it's unusable.

If I plug the WD drive into any USB 2 port nothing happens.

WD drive worked fine earlier this morning and has not been dropped or physically damaged in any way. 

Valued Contributor
HDDRS
Posts: 271
Registered: ‎01-28-2012
0

Re: WD Passport Essential USB 3.0 Power Issues

do you hear the drive spin up when connected to USB 3.0 port?

Frequent Visitor
manly1138
Posts: 3
Registered: ‎04-09-2012
0

Re: WD Passport Essential USB 3.0 Power Issues

I hear nothing and get no light.  It acts as though it's dead.

Regular Visitor
Ramzes
Posts: 4
Registered: ‎04-09-2012
0

Re: WD Passport Essential USB 3.0 Power Issues

could be just a connector on PCB that is loose. try flexing it a bit. if nothing then pcb could be dead

Frequent Visitor
manly1138
Posts: 3
Registered: ‎04-09-2012
0

Re: WD Passport Essential USB 3.0 Power Issues

Flex, Flex Flex.  dead

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