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Occasional Visitor
juney
Posts: 2
Registered: ‎07-17-2012
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my passport doeesn't open when i plug in

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‎07-17-2012 03:06 PM

 It dings when plugged in but isn't showing up in my computer.It shows up in device manager. my computer and passport are only 6 months old. Yesterday my son plugged in his phone to download music and it dinged but wasn't recognized either. why?

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Joe_S
Posts: 4,411
Registered: ‎08-04-2010

Re: my passport doeesn't open when i plug in

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‎07-17-2012 08:04 PM

Are you plugging in direct to the PC or using a hub? It's not recommended to use a hub or cable longer than the original. A lot of PCs have barely adequet power supplies before you plug in extra accessoried.

Joe

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juney
Posts: 2
Registered: ‎07-17-2012

Re: my passport doeesn't open when i plug in

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‎07-18-2012 07:43 AM

 Its directly plugged into my computer usb with original cord. It finally showed up this morning. thanks for your help

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