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Occasional Visitor
turiya
Posts: 1
Registered: ‎07-03-2012
0

please please let me in.....

anone ever have a problem with their wd elite me passsport ext. hd asking for a password when u never set it up for one? Mine wont let me in and i have EVERYTHING on it pics, music etc. this started about a year ago and ive tried everything but hiring a hacker and wiping it. I do NOT want to wipe it. any help or advice is greatly appreciated.  

Honored Contributor
Joe_S
Posts: 4,410
Registered: ‎08-04-2010
0

Re: please please let me in.....

About all you can try is to use another user account like the guest account or another PC. There is no reset.

Joe

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Honored Contributor
Wizer
Posts: 3,894
Registered: ‎04-04-2011
0

Re: please please let me in.....


turiya wrote:

anone ever have a problem with their wd elite me passsport ext. hd asking for a password when u never set it up for one? Mine wont let me in and i have EVERYTHING on it pics, music etc. this started about a year ago and ive tried everything but hiring a hacker and wiping it. I do NOT want to wipe it. any help or advice is greatly appreciated.  


The drive seems to be corrupted

 

try updating the firmware to see if that helps 

 

if no go you will need to take to a recovery company 

Click the Kudos star to say thank you for helpful posts and be sure to come back and 'Accept as Solution' under options for the post that solved your issue.
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