"No Drives Attached" AKA "Untitled Drive"

[MissL]

I'm running an wdbacx7500abk on Mac 10.4.6, and the Smartware wasn't working - it just kept crashing. I went through all of the steps of installing the update, restarting, reconnected etc. etc. 

I could see the drive and all of my data, it just wouldn't update. 

I think I made a fatal flaw of using the WD Quick Formatter to just reset everything.  NOW it just shows as being untitled, and WD Drive Utilities just tells me to "Attach a Supported Drive" - to be fair, it told me that before I reformatted it...but I'm pretty sure I did something wrong. 

I can still see the drive, I can still move data to it, but I can't use any of the WD Software. Any thoughts on how I can make it play nice with me?

[Alucardx23]

Try formatting the passport again following the steps from the link below and also be sure uninstall the smartware version that you have and do a installation of the latest version.

http://wdc.custhelp.com/app/answers/detail/a_id/3865/session/L3RpbWUvMTM0MjM4OTEzNS9zaWQvX2dUQVlkMWw...

http://www.wdc.com/wdproducts/wdsmartwareupdate/wdsmartware.asp?id=wdfMP30_SEEssential&os=mac

[Vadir2]

The latest version of SmartWare for Mac is not compatible with Tiger.  You may try installing the following version: 

http://www.wdc.com/global/webtracking/index.asp?id=1143&url=http://download.wdc.com/smartware/WD_Sma...