New Patch release for ShareSpace units on firmware version 2.2.9 affected by slow transfer rate

[BBBBBrandon]

PJsmith, have you tried updating your device to firmware 2.2.9 and then applying the patch listed in this forum thread?

[Umpa_EG]

Ok I admit it I'm an idiot !!! - what I should have done was be satisfied with what I had, but I blindly went off and installed the 2.2.9 update

I found out that my movies that I stream from the ShareSpace are now jerking and buffering (never did before) - I come here download the 2.2.9 fix - apply said fix - result is they are still stopping and buffering.

The lure of TimeMachine and AFP have now made my unit next to useless from being a  rock solid NAS which I thought was great.

What do I do now

Regards

Ump...

[dealaddict]

I am sorry to hear that, but you answered my question.  I am running 2.1.92, when streaming movie, still it chokes sometimes.  And I am wondering if the new firmware with the patch would help, it seems no.

What is the version of firmeware you are using before?

[Umpa2010]

To my disgrace I don't know, its the one that came with it.  I had asked it to check for updates every moth since having it (about 9 months) and it always said it was up to date.  Although I seem to recall it being 1.9 ish. However that means nothing because I have 2 MyBookWorld white light editions, on different firmwares - both say up to date on firmware check. WD can't even sort that out !!!!

For what its worth its definitely the ShareSpace because if I move the file to the MyBookWorlds then they play perfect on all devices and at the same time, I am on a Cat5e Gigabit network.

Given the fact that I cant go back to my old firmware - I feel betrayed by WD.  The NAS is now ruined for the purpose I purchased it for.

[Gondek]

I am pleased to say that my transfer has increased by ~1.5mb/s on a hard-wired connection via my crappy router. I think if my infrastructre was better, the change would be larger.

I am quite happy that WD is finally starting to take better care of its customers. Hopefully this trend continues!

However, I would appreciate if WD could help some small office customers with their problems. Also, it would be nice to have a direct link to the newest whole firmware download (not the patch). I have figured out how to get this, but other less-technical users might benefit from WD posting them (apparenlly, I'm not allowed to post them due to a hardware vendor contract).

Cheers WD tech staff!

[Umpa2011]

Somethings weird here, I can't post with my other account anymore

[Tagster]

Is WD still working on the lack of speed issue? Uploading at 10 mbs (after patch update)  is still nowhere near the claimed speed.

[Exodus]

Had 2.9 since getting a new 4TB a couple weeks ago... so I don't have an older baseline.   On OSX 10.6 and hard wired through AIrport Extreme... <> 10MB write and <> 20MB read.  After 2.9 'patch' <> 10.5MB write and <> 18.5MB read...

So, that was pretty much a waste of time...

[Mark_ALPA]

I have a WDSS8 at FW 2.1.96, would the process be to upgrade it to 2.29 then apply patch?

[BBBBBrandon]

Exodus, this issue effects Windows users using a SMB connection.

Mark, you would need to update to 2.2.9 first, then apply this patch.