VERY slow network speed !

[Wave64]

Hmmm..

After such a post WD is answering . Fine. But  please why it has to be so complicated. A small answer "Yes we know the problem" would be more helpfull than no reaction!

I work in a hard IT job and do also hotline. Any reaction is better than none.

Now to your post.

Phone support is a good idea. I will try to do this, but on normal time i am on my work and not direct at my WD device.

Let's see...

Now i know, WD reads user postings and only react when we post VERY angry...

[dmitryy]

AAAAAAAAAAAAAAA!!!

SOS

SOS

SOS

[Big-Thunder]

....what a shame.....

Yesterday I flashed the New Firmware on my Sharespace..... boaah the Networkspeed is so slow 30% slower as before I flash the New Firmware....

Bevore Flashing 10,5 MB/sec (Raid 5 and no Jumbo Frames) an now 7,04 MB/sec (Raid 5 and no Jumbo Frames)

and i can't delete Files under NFS connection......

[Wave64]

Sorry,

but

welcome to this bloddy club!!

[supwner]

wave: Any news from WD support line? I'm really despered here... Tried to call too but there is no support line for my country. Called UK line but  i get always a busy tone. I think its an issue with my phone provider.

[Bill_S]

---

Wave64 wrote:

Hmmm..

After such a post WD is answering . Fine. But  please why it has to be so complicated. A small answer "Yes we know the problem" would be more helpfull than no reaction!

I work in a hard IT job and do also hotline. Any reaction is better than none.

Now i know, WD reads user postings and only react when we post VERY angry...

---

I read every posting.  But I need something like this to gain a few more responses, before I escalate it.  That's just to make sure that it may really be something consistent going on with the device.  So, it's my fault that it takes a little time before it's looked into.   However, we are now looking into it.  I'm sorry it takes a while.

[Wave64]

Thank you for this post.

So you mean a lot of people should be angry an post like this? OK, no problem, you see.

But if you tried to search for such issues with this WD device in google or nearly every other search engine, you will realize that this problem seems to be a very know problem for too long time.

Believe me, i am also doing a hard it job at world greates solar module manufacturer. We have to find a solution much more faster...

[Bjtrim]

---

bill_s wrote:

I read every posting.  But I need something like this to gain a few more responses, before I escalate it.  That's just to make sure that it may really be something consistent going on with the device.  So, it's my fault that it takes a little time before it's looked into.   However, we are now looking into it.  I'm sorry it takes a while.

---

In that case i'd like to throw in my response. Very slow network speed, nothing like what it was purpoted to be on the box. Got worse following the 2.2.9 update. Dont even ask me if it's my home network. It isnt. I've run a network cable directly between sharespace and PC with gigabit networking. No difference.

[Wave64]

Status update:

Nothing. Only this words from these WD guys in this thread. No information, no other response.

Think we have to post more angry 

Maybe someone helps? 

[bestfad]

Hi Everyone!

I also updated to 2.2.9, and i wanna share my results:

Previous file transfer speed (which was really bad):

Writing to WD Sharespace: 8 - 9 mbyteps

Reading  from WD Sharespace: 10 - 10.5 mbyteps

After the 2.2.9 update (My surprise it made it worse!):

Writing to WD Sharespace: 5.5 - 7 mbyteps

Reading  from WD Sharespace: 7 - 8 mbyteps

These result was mesured after closing twonky server and all other servcies which may effect the preformance, with a direct cat6 cable between my computer to the WD sharespace..

WD support please troubleshoot this problem! or give us a way to go back to an older FW!

Thanks,

Fad