problem writing to a folder shared WD ShareSpace [ Edited ]

[dmitryy]

WD ShareSpace

firmware updated.
old folders are not allowed entry, the attachment is allowed
in the new, too, with full access too, I can not write
What to do?

[WDJeremy]

Can you reset the permissions on your Shares back to enable "Public Access"?  If so, you should be able to regain access to your drive's shares using the "admin" login and password.  What operating system does your computer use?

[MarioS]

I seem to have a similar problem ever since I upgraded to the latest firmware version (2.2.9) yesterday.

Upon mounting an NFS share (I created fstab entries) the owner of the mountpoint-directory changes from root:root or <user>:<group> to root:<different group>.

Identical users (by name) exist on the client as well as the NAS. I have no way of checking their IDs since SSH access also doesn't seem to be working on the NAS (yes, it is activated).

I have no write access to any NFS mounted directory, not even as root (even though root is supposed to be the owner).

Up until upgrading the client system would retain whichever owner and permissions I defined for the mountpoint-directory. I made NO changes to the fstab file (or any changes at all for that matter). But ever since the firmware update the owner and access permissions change upon mounting. Once the filesystem is mounted these permissions cannot be changed using the chown or chmod commands.

ShareSpace Firmware version: 2.2.9

4 TB version, Raid 5

Client is running Ubuntu 10.04

Thanks

[MarioS]

Update: I've got SSH to work. There was an issue w/ the RSI key.

I found out that the user IDs of the PC users and the ShareSpace users don't match. I'm not sure if they matched before the Firmware update, but there was no access issue so I never had a reason to check since it all worked.

On my Ubuntu PC I have a user ID of 1000. On the ShareSpace the user ID for me (same user name) is 502. In the meantime I have been using FTP to copy or create files and directories on the ShareSpace. When I check the file properties in NFS, then it shows that every item has the User ID 502 attached to it and owner is identified as "unknown". The group owner still shows my user name.

On Ubuntu, being a Debian based system every user ID below 1000 is a system user.

I wonder if, as a work-around I could just USERMOD my users ID on the ShareSpace and match up their user IDs. Has anybody tried this? And why would I have to do this in the first place? It worked fine earlier this week, before the new firmware came out.

[WDJeremy]

Can you modify the shares on your drive by re-enabling "Public" access?  If so, can that access your drive's shares again?  Do you use anything other than Ubuntu to access your drive's shares?

[MarioS]

I should have mentioned that. Already tried it with the same result: owner "502 - user #502", group "mario" (my name).

And even if it did work, I don't want all shares to be public.

I even created a brand spankin' new public share from scratch. Same result: no write access, just read-only.

The only other computer client that accesses the ShareSpace is a WindowsXP PC, but only through FTP. This Windows machine is a notebook computer that's on a (work) domain and refuses to find Samba shares.

I stream to a PS3 but that connection works fine but it's read-only anyway.

[WDJeremy]

Unfortunately, it sounds like the drive's operating system is malfunctioning.  If you can access your drive's data via FTP, I recommend that you copy your data off the drive and then perform a Restore Factory Default.  This will reconstruct the drive's OS and shares but then you should be able to reload your data onto the drive afterwards.

[dmitryy]

helped the 'Factory Default Restore'

[MarioS]

I haven't tried yet. I'm still in the process of moving stuff back to my external HDs. It's a lot of work to find finding this much leftover space and I don't want restore everything from my DVD backups. Plus the ShareSpace is not known for it's superfast speed (even though I did discover, that if I run 3 or 4 simultaneous FTP connections I do get more than 100 Mbit/s out of my Gigabit connection)

[karbonphyber]

if only WD was more open with their hardware!