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Established Member
roylopez
Posts: 5
Registered: ‎05-25-2012
0

sharedspace admin interface blocked after firmware update

[ Edited ]

Lucky for me it hapened after a full restore so no data is missing, but is frustrating since I cannot access to create users and folders.

 

I've read a lot of complains but so far I havent seen a solution posted for this kind of problem.

 

When I punched the update button I left the device alone until the blue admin interface popped up again, thats when I discovered I no longer can log in to the admin console.

 

Help, please.

Honored Contributor
Wizer
Posts: 3,894
Registered: ‎04-04-2011
0

Re: sharedspace admin interface blocked after firmware update

Can you provide a screen shot?

 

What error do you get?

 

You can reset the drive if it's a password/username error

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Established Member
roylopez
Posts: 5
Registered: ‎05-25-2012
0

Re: sharedspace admin interface blocked after firmware update

Just that user/password do not match.

 

I did the 20 sec reset several times, even unplug it for several hours

 

Screen Shot 2012-05-29 at 4.04.52 PM.png

Established Member
roylopez
Posts: 5
Registered: ‎05-25-2012
0

Re: sharedspace admin interface blocked after firmware update

It doesnt accept the admin/admin login even after the 20 sec reset

Honored Contributor
Wizer
Posts: 3,894
Registered: ‎04-04-2011
0

Re: sharedspace admin interface blocked after firmware update

Can you access the storage part and not the netadmin.. or the drive is not working at all?

Click the Kudos star to say thank you for helpful posts and be sure to come back and 'Accept as Solution' under options for the post that solved your issue.
Established Member
roylopez
Posts: 5
Registered: ‎05-25-2012
0

Re: sharedspace admin interface blocked after firmware update

Hi Wizer,

 

Yes, I can acces the main storage, the second "WD_backup" says "There was a problem connecting to the server “WDShareSpace.local”." when trying to acces or to assign it to timemachine, and I cannot login in to the admin console anymore.

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