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JohnPaul
Posts: 1
Registered: ‎07-23-2011
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Cannot Backup?

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‎07-23-2011 02:57 PM

I have a My Book Essential 500 external hard drive that had been working fine.  Now, when I click on "Run Backup," nothing happens?

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Wizer
Posts: 3,894
Registered: ‎04-04-2011
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Re: Cannot Backup?

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‎07-25-2011 09:37 AM

You can try stopping the backup and running again. Also make sure the software is up to date. You can uninstall and reinstall the application as well.

Click the Kudos star to say thank you for helpful posts and be sure to come back and 'Accept as Solution' under options for the post that solved your issue.
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