02-15-2012 10:01 PM
When I try to retrieve my backup data and select the file and location on my Passport Essential SE 1 TB drive, the drive changes from the system C drive back to the WD Passport drive and only allows me the one option of copying the files into a single folder and not to their original location this option is not available. The files were backup on a Toshiba Laptop running Win 7 while I am trying to retrieve them back to the system drive on my Dell Desktop running Win XP.
Any ideas would be helpful as I just purchased the drive last weekend.
02-16-2012 06:48 AM
No can do. The original location is the Toshiba laptop therefore you can not chose that option.
retrieve to one folder and transfer to the desire locations afterwards